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Customer Service Cashier Resume Example

Resume Score: 80%

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CUSTOMER SERVICE CASHIER
Professional Summary

Welcoming Customer Service Cashier adept at greeting over 100 customers per day, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing a friendly and helpful environment. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Enthusiastic Cashier with years of experience helping customers complete transactions. Talented at fielding customer questions, providing recommendations and ringing up on POS cash register. History of increasing sales by promoting current deals. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Skills
  • Cash register operations
  • Credit card processing
  • Cash handling
  • Store merchandise stocking
  • Basic math skills
  • Maintaining store appearance
  • Product restocking
  • Liquor law compliance
  • Refunds and exchanges
  • Customer assistance
  • Multi-tasking ability
  • Order taking
  • Coupons and gift cards
  • Cleaning and sanitizing
  • Bagging and packaging
  • Heavy lifting
  • Inventorying products
Work History
Customer Service Cashier / / Glens Bakery - Gallup, NM / 04.2012 - 07.2013
  • Handled various amounts of daily credit and cash transactions for customers with accuracy and speed
  • Maintained reports of transactions and greeted customers when entering and leaving establishment
  • Counted money in drawers at beginning and end of each shift to ensure amounts were correct
  • Educated customers on promotions to enhance sales
  • Resolved customer complaints and maintained clean and tidy checkout area
  • Counted cash in register drawer at beginning and end of shift
  • Set up new sales displays each shift
  • Assisted customers by answering questions and fulfilling requests
  • Assisted customers with locating and choosing merchandise in any store department
  • Helped customers manage large purchases by collecting items from shelves and storage locations
  • Checked prices for customers and processed items sold by scanning barcodes
  • Prepared beverages and filled food orders for customers
Shift Manager / / Pizza Hut - Gallup, NM / 11.2011 - Current
  • Kept employees operating productively and working on task to meet business and customer needs
  • Trained and mentored new employees to maximize team performance
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas
  • Managed schedules, accepted time off requests and found coverage for short shifts
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste
  • Tracked receipts, employee hours and inventory movements
  • Worked closely with team members to schedule breaks and shifts to meet state regulations
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities
  • Supervised employees and oversaw quality compliance with company standards for food and services
  • Regularly checked building to confirm maintenance and cleaning met code and regulations
Animal Caretaker / / Pine Haven Kennels - Gallup, NM / 05.2017 - 12.2017
  • Maintained clean and organized boarding areas to promote animal wellbeing.
  • Protected animals from care errors by following strict safety procedures, including maintaining clear and secure tags.
  • Cleaned and sanitized animal areas, including managing laundry and collecting waste.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Followed all pet care instructions, including dietary needs and medication regimens.
  • Worked 5 to 10-hour shifts with oversight of 3-6 animals in kennels or holding pens.
  • Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment.
Kitchen Supervisor / / Summit Food Service Mgt Co - Gallup, NM / 02.2016 - 03.2017
  • Oversaw grill, stove and oven and cleaned all equipment after every shift.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed recipes and menus by applying understanding of market demand and culinary trends,
  • Monitored food preparation, production and plating for quality control.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Educated 9 inmate employees on menu updates and procedural changes.
  • Oversaw day to day activities of 9 inamte employees in a closed establishment, fostering inspiring atmosphere to optimize employee experiences.
Education
Gallup High School / 05.2010High School Diploma
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Resume Overview

Companies Worked For:

  • Glens Bakery
  • Pizza Hut
  • Pine Haven Kennels
  • Summit Food Service Mgt Co

School Attended

  • Gallup High School

Job Titles Held:

  • Customer Service Cashier
  • Shift Manager
  • Animal Caretaker
  • Kitchen Supervisor

Degrees

  • High School Diploma

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