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Customer Service Cashier Resume Example

Resume Score: 80%

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CUSTOMER SERVICE CASHIER
Summary

Articulate Customer Service Cashier ready for a new position where first-rate customer service and cash management skills can be properly utilized. Dedicated to ensuring each customer has a positive and pleasant experience. Talented at performing task and task.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Dedicated to providing every user with safe and enjoyable recreational activities. People-person with strong communication skills, upbeat nature and organized approach to handling program operations. Physically fit with stamina to handle demanding work.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Merchandise restocking
  • Customer greeting
  • Issue resolution
  • Cash management
  • Training and mentoring
  • Customer assistance
  • Returns and exchanges
  • Cash drawer balancing
  • Customer service
  • Excellent with kids
  • Skilled in working with special needs children
  • CPR/AED certified
  • Food handling certificate
Experience
Customer Service Cashier | 09/2016 to 11/2016
Company Name - City, State
  • Redeemed coupons and cross-sold products.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customers find specific products, answering questions and offering advice.
  • Worked closely with front-end staff to assist customers.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Cashier Manager | 11/2016 to 09/2017
Company Name - City, State
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Worked closely with front-end staff to assist customers.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Helped customers find specific products, answering questions and offering advice.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Processed returned items in accordance with store policy.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Counted product stock to maintain inventory records.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Distributed new merchandise efficiently to different departments.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Stayed up to date on current item discounts to support promotions.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
Cashier | 08/2018 to 10/2018
Company Name - City, State
  • Read weekly sales inserts and monitored price changes.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answering questions and offering advice.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Processed returned items in accordance with store policy.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Worked closely with front-end staff to assist customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Manager/ Playcrew | 02/2020 to Current
Company Name - City, State
  • Managed day-to-day operations, including supervision and assignment delegation for more than 11 kids -member team.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Monitored safety and functionality of equipment and made adjustments to optimize productivity.
  • Observed participants for signs of physical distress and rendered aid, including stopping activities and providing basic medical care.
  • Established, identified and assessed event goals and intended outcomes.
  • Set up decorations, equipment and food service stands for various entertainment activities.
  • Explained principles, techniques and safety requirements of different activities to participants to prevent injury.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
Education and Training
Kempner High School - City, State
High School Diploma
05/2020
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Kempner High School

Job Titles Held:

  • Customer Service Cashier
  • Cashier Manager
  • Cashier
  • Manager/ Playcrew

Degrees

  • High School Diploma

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