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Customer Service Cashier Resume Example

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CP
CUSTOMER SERVICE CASHIER
Summary

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Skills
Experience
Raising Canes Chicken | Bloomingdale , ILCustomer Service Cashier04/2020 - 11/2020
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Arranged updated promotional displays every [Timeframe].
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Counted product stock to maintain inventory records.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
  • Processed returned items in accordance with store policy.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
  • Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Trinity Health Corporation | Waterford , MIPersonal Care Assistant09/2018 - 07/2019
  • Laundered clothing and bedding and changed linens [Number] times per [Timeframe] to prevent spread of infection.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Transported clients to complete required tasks such as medical appointments and grocery shopping.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Scheduled recurring service appointments to provide client care as needed.
  • Assisted with meal planning to meet nutritional plans.
  • Worked with supervisory medical staff to review cases and improve care.
  • Recorded client status progress and challenges in logbooks and reports.
  • Ambulated individuals with safe and effective strategies around home, public and medical locations.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Reported concerns to supervisory [Job title] to maintain optimal care for all client needs.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Monitored health and well-being of each client, including any significant health changes.
  • Provided ongoing compassionate patient care for each client.
  • Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Planned daily activities to allow clients opportunities for light exercise.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
  • Completed scheduled patient check-ins and progress reports for all clients.
  • Transported patients to and from medical, dental and personal care appointments.
Minot Public School | Minot , NDCashier04/2016 - 10/2016
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Education and Training
St Paul High School | CityHigh School Diploma09/2010
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

73Average
Resume Strength
  • Completeness
  • Measurable results

Resume Overview

School Attended

  • St Paul High School

Job Titles Held:

  • Customer Service Cashier
  • Personal Care Assistant
  • Cashier

Degrees

  • High School Diploma

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