Customer Service Cashier Resume Example Whole Foods

CUSTOMER SERVICE CASHIER

Summary

Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.

Skills

Merchandise restocking
Financial overage analysis

Training and mentoring
Customer service

Experience

04/2019 - 02/2020Customer Service CashierWhole Foods | Milwaukee , WI

Trained new team members in cash register operation, stock procedures and customer service.
Processed customer payments quickly and returned exact change and receipts.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Helped customers find specific products, answering questions and offering advice.
Helped customer locate and select appropriate merchandise throughout store.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Collected merchandise from store and searched back-end locations for customer purchases.
Properly verified customer identification for alcohol or tobacco purchases.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Scanned items quickly to keep lines moving and reduce overall wait time.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Welcomed customers, offering assistance to help find necessary store items.
Drove sales and add-on purchases by promoting specific item options to customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Learned roles of other departments to provide coverage and keep store operational.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Counted product stock to maintain inventory records.
Stayed up to date on current item discounts to support promotions.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Processed returned items in accordance with store policy.

01/2019 - 12/2019Assembly Line WorkerNorthern Architectural Systems | Teterboro , NJ

Inspected and tested final products to verify conformance to established tolerances.
Planned and implemented well-organized assembly strategies to produce products conforming to design specifications.
Positioned and aligned components to complete accurate assembly work.
Checked parts against stock lists, blueprints and materials specifications to verify compliance with standards.
Set and verified parts clearances to prevent jams or wasted materials.
Smoothed surfaces to enhance alignment of parts and finishes.
Supported quality assurance by visually inspecting items and removing defect parts.
Used established assembly instructions to complete jobs in efficient and accurate manner.
Boxed, labeled and moved items to keep production lines moving swiftly.
Maintained work areas organized and neat, which enabled swift cleanup following each shift.
Properly stored hazardous materials to avoid injuries or contamination.
Built and packaged products to complete daily work orders.
Assembled products from raw materials and completed inspections.
Collaborated in team-based environment to maintain line productivity and meet expected deadlines.
Maintained clean work area by removing refuse and debris and organized all tools after completion of each shift.
Utilized basic mathematical abilities to calculate materials, hourly rates and other relevant details.
Inspected finished parts and components for quality assurance and to uncover any final issues.
Recognized and reported defective material and equipment.

01/2018 - 08/2018Assistant Store ManagerColumbia Sportswear Co. | Miami , FL

Assessed, optimized and elevated operations to target current and expected demands.
Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
Coached and developed store associates through formal and informal interactions.
Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
Mentored team on effective upselling and cross-selling techniques.
Processed credit and debit card payments and returned proper change for cash purchases.
Decreased costs by negotiating with vendors and suppliers for better prices.
Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
Minimized waste through expense tracking and effective cost control strategies.
Promoted and supported strong relationships with local community organizations in surrounding area.

09/2015 - 01/2018Customer Service CashierWhole Foods | River Forest , IL

Trained new team members in cash register operation, stock procedures and customer service.
Processed customer payments quickly and returned exact change and receipts.
Helped customers find specific products, answering questions and offering advice.
Helped customer locate and select appropriate merchandise throughout store.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Collected merchandise from store and searched back-end locations for customer purchases.
Properly verified customer identification for alcohol or tobacco purchases.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Scanned items quickly to keep lines moving and reduce overall wait time.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Distributed new merchandise efficiently to different departments.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Welcomed customers, offering assistance to help find necessary store items.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Counted product stock to maintain inventory records.
Stayed up to date on current item discounts to support promotions.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.

Education and Training

04/2013High School Diploma
Bryant High School | City, State

Resume Overview

School Attended

Bryant High School

Job Titles Held:

Customer Service Cashier
Assembly Line Worker
Assistant Store Manager

Degrees

04/2013 High School Diploma

Customer Service Cashier Resume Example

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