LiveCareer-Resume

customer service cashier resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person with ability to mediate various disputes.

Skills
  • Product Organization
  • Product Restocking
  • Cash Handling
  • Cash Register Operation
  • Product Location
  • Visual Displays
  • Issuing Receipts
  • Good Telephone Etiquette
  • Customer Direction
Education
Crystal Lake Central High School Crystal Lake, Expected in 06/1989 High School Diploma : - GPA :
Work History
Common Spirit - Customer Service Cashier
Little Rock, AR, 12/2016 - 10/2020
  • Restocked and organized merchandise in front lanes.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Lifted up to 40 pounds at once and used equipment like an electric fork lift to move heavier loads and prevent injury when helping customers or restocking shelves.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Operated cash register to record all transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Verified over $1500 of cash and credit payments daily.
  • Set up new sales displays each week.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
Customer Service/Cashier - Joseph's Marketplace
City, STATE, 08/2014 - 09/2016
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Performed cash, card and check transactions to complete customer purchases.
  • Verified over $1500 of cash and credit payments daily.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
Dr. Padmini Thakkar - Receptionist at Doctors Office
City, STATE, 07/2010 - 04/2013
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Completed and filed financial documentation for accounting purposes.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Carefully transcribed phone messages and relayed to appropriate personnel.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Completed clerical duties and tasks for clinic administration.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Maintained current and accurate medical records for over 200 patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Scheduled, rescheduled and handled cancelled appointments for patients.

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Resume Overview

School Attended

  • Crystal Lake Central High School

Job Titles Held:

  • Customer Service Cashier
  • Joseph's Marketplace
  • Receptionist at Doctors Office

Degrees

  • High School Diploma

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