Customer Service Cashier resume example

• Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
• Operated POS terminals to input orders, split bills and calculate totals.
• Managed closing duties, including restocking items and reconciling cash drawer.
• Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
• Upsold customers and optimized table-turns.
• Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
• Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
• Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
• Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
• Promoted desserts, appetizers and specialty drinks.
• Partnered with team members to efficiently serve food and beverages.
• Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
• Prepared salads and appetizers to back up kitchen staff.
• Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
• Minimized customer wait times by efficiently taking and filling over 50 orders each day.
• Processed customers' payments and provided receipts.
• Prepared and served cold, and hot beverages to guests.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Updated repeat customers on menu changes and updates to maintain quality service relationships.
• Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
• Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
• Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Sent orders to kitchen staff by POS.
• Calculated charges, issued table checks and collected payments from customers.
• Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.

Collaborated with other managers to plan and direct organizational tasks.

• Coordinated sales reports, reconciled accounts and made bank deposits.
• Recommended proactive and remedial action to manage business situations.
• Maintained current understanding of company offerings to better serve customers and team members with strong knowledge base.
• Outlined and directed all new projects for employee teams.
• Worked closely with customers to understand needs and resolve diverse issues.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Assisted in sales, customer service and human resources objectives to increase experience and gain broad company perspective.
• Processed shipments and maintained stock shelf organization.
• Maintained daily record of all transactions.
• Processed customer sales transactions, adjustments and refunds.
• Evaluated accounts to determine accuracy and resolved any issues to complete satisfaction.
• Coordinated work of team of 30 employees to help each team member carry out accurate work.
• Learned all aspects of business from ground-up to fully understand every operational facet and contribute to long-term business success.
• Supervised, coached, and mentored 30-member staff.
• Assisted with opening and closing of retail branch office. Supervised team of 30 employees and improved their efficiency by implementing different techniques.

• TalentStreamlined back office services for clients to promote proper functionality and positive user experience.
• Boosted revenue, utilizing highly proficient collection methods while adhering to regulatory compliance protocol.
• Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
• Evaluated employee job performance and motivated staff to improve productivity.
• Recruited and hired highly talented individuals who brought fresh ideas and talent to The department, which increased efficiency of entire team.
• Handled supply purchases and inventory management for office operations and equipment maintenance.
• Guided employees through routine and complex administrative situations with decisive but motivational approach.
• Trained 30 employees on best practices and protocol while managing teams to ensure optimal productivity.
• Planned and executed successful corporate meetings, lunches and special events for groups of up to [Number].
• Performed billing, collection and reporting functions for [Type] office generating over $[Number] annually.
• Produced professional and error-free letters, presentations and spreadsheets.
• Interfaced with various departments, including [Type] and [Type] and communicated effectively using active listening, open-ended questioning and appropriate response skills.
• Supported clerical needs of more than [Number] [Job title]s, including taking messages, scanning documents and routing business correspondence.
• Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
• Delegated team tasks based upon each [Job title]'s skill level and knowledge, which improved accuracy and productivity by [Number]%.
• Oversaw training and daily performance of [Number] staff.
• Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.