Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
Highlights
Time management
Resourceful
Dedicated team player
Strong interpersonal skills
Human Resources Management (HRM)
Accomplishments
Coordinated all department functions for team of 100 employees.Promoted to Human Resource manager after 6 months of employment.
Successfully planned and executed corporate meetings, lunches and special events for groups of 100 employees.
Experience
Customer Service Cashier, 10/2007 to 10/2011 Kroger – Wilmington, OH,
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Processed merchandise returns and exchanges.
Replenished merchandise shelves with items from the stockroom.
Organized the store by returning all merchandise to its proper place.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Managed cash stock and inventory balances accurately.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Stocked and rotated inventory regularly.
Assistant office Manager, 2004 to 03/2011 Lhc Group – Exeter, NH,
Managed 15 plus employees Payroll Hiring Direct link between employees,customers, and Irs Printed checks Time Keeper Organized weekly sales reports for the sales department to track product success.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Kept abreast of rapidly evolving technology.
Active listening skills Sharp problem solver Energetic work attitude Top sales performer Telephone inquiries specialist Customer service expert Invoice processing Telecommunication skills Assisted customers over the phone regarding store operations, product, promotions and orders.
Data collection Data Entry Microsoft word Microsoft outlook PowerPoint Time management Management.
Human resource Manager, to First Transit – Brook Park, MN,
CORE STRENGTHS ACCOMPLISHMENTS Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Computed Data Reports Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
Sales Consistently generated additional revenue through skilled sales techniques.
Customer Interface Greeted customers upon entrance and handled all cash and credit transactions.
Database Maintenance Assisted in the managing of the company database and verified, edited and modified members' information.
Trained [<100>] new employees quarterly.
Cross-trained and provided back-up for other customer service representatives when needed.
Managed quality communication, customer support and product representation for each client.
Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
Executed outbound calls to existing customer base resulting in % increase in sales.
Dispatch/Customer Service, 10/2016 to Current Jiffy Transport – City, STATE,
Answer all incoming calls
Dispatch flatbed frieght
Load 6 personal trucks
Front office assistant
Education
HIGH SCHOOL DIPLOMA: , Expected in 1998 North Marion High - Citra, FL GPA:
BACHELOR OF ARTS: HUMAN RESOURCE MANAGEMENT, Expected in 2017 Ashford University - Clinton, IA GPA: HUMAN RESOURCE MANAGEMENT Continuing education Coursework in Business, Marketing and Communications Coursework in Business Administration and Organizational Development
Skills
back-up, Business Administration, credit, client, clients, Customer service, customer support, Customer Assistance, Data collection, Data Entry, Database, e-mail, fax, Hiring, inventory, Invoice processing, listening, managing, Marketing and Communications, mail, Microsoft outlook, PowerPoint, Microsoft word, Organizational Development, Payroll, problem solver, quality, Sales, sales reports, Telecommunication, Telephone, phone, Time management
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