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Customer Service Cashier Resume Example

Resume Score: 80%

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CUSTOMER SERVICE CASHIER
Summary

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Responsive Customer Service Cashier bringing [Area of expertise] and [Area of expertise] talents. Skilled in receiving and processing payments by cash, check, credit card and automatic debit. Highly skilled in operating scanners, cash registers and calculators to generate accurate product prices.

Dedicated [Job Title] with [Number] years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.

Hardworking cashier and server with [Number] years of experience in [Industry]. Enthusiastic when communicating with customers to take orders. Dedicated to delivering food while still hot. Focused on customer satisfaction and always willing to help by [Action].

Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.

Skills
  • CRM
  • Product Knowledge
  • Customer Service
  • Financial overage analysis
  • Money Management
  • Sales and Promotions
  • Merchandise restocking
  • Returns and exchanges
  • Cash drawer balancing
  • Issue resolution
  • Scanner operations
  • ID verification
  • Training and mentoring
  • Loss prevention
  • Coin counting
  • Customer seating
  • Customer assistance
  • Credit and cash transactions
  • Customer greeting
  • Bank deposits
  • Cash register operation
  • Payment processing
Experience
Customer Service Cashier
City, State
Company Name/Oct 2017 to Oct 2020
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
  • Stayed up to date on current item discounts to support promotions.
  • Resolved issues with cash registers, card scanners and printers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Customer Service Representative
City, State
Company Name/Oct 2014 to Oct 2017
  • Assessed customer needs and upsold products and services to maximize [Type] sales.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Trained [Number] new employees each [Timeframe] in procedures and policies in order to maximize team performance.
  • Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.
  • Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Delivered service and support to each customer, paving way for future business opportunities.
Customer Service Desk Cashier
City, State
Company Name/Oct 2010 to Oct 2013
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Greeted customers and responded to informational requests.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
Education and Training
High School DiplomaAmerican Academy Jul 2020City, State
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • American Academy

Job Titles Held:

  • Customer Service Cashier
  • Customer Service Representative
  • Customer Service Desk Cashier

Degrees

  • High School Diploma

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