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Customer Service Cashier Resume Example

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CUSTOMER SERVICE CASHIER
Summary
Skills
  • Merchandise restocking
  • Financial overage analysis
  • Cash register operation
  • Training and mentoring
  • Effective customer upselling
  • Customer assistance
  • Issue resolution
  • Coin counting
  • Product recommendations
  • Payment processing
  • Bank deposits
  • Cash drawer balancing
  • Loss prevention
  • Returns and exchanges
  • Credit and cash transactions
  • ID verification
  • Security monitoring
  • Customer greeting
  • Customer service
  • Cash management
Experience
01/2016 to 08/2017
Customer Service CashierWhole Foods - San Diego , CA

Resolved issues regarding customer complaints and escalated worsening concerns to store manager for remediation.

  • Accurately handled over $300 of payments daily in cash and credit cards payments for donated products.
  • Monitored merchandise product availability in store, on shelves and in orders to accurately answer customer questions.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Processed customer payments quickly and returned exact change and receipts.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Stayed up to date on current item discounts to support promotions.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
02/2011 to 03/2013
Cashier Team LeadGpm Investments - Elizabethton , TN
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Scanned, priced and bagged customer groceries efficiently and accurately to deliver excellent customer service.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Maintained work area in clean and neat manner.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Built and maintained productive relationships with employees.
  • Counted and balanced cashier drawers.
  • Trained new team members in cash register operation, stock proceduresand customer service.
  • Greeted customers promptly and responded to questions.
01/2010 to 03/2011
CaregiverChestnut Knoll Personal Care And Memory Care - Boyertown , PA
  • Worked with supervisory medical staff to review cases and improve care.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Assisted over 10 residents, aged 47 to 100 with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
01/2006 to 03/2007
PackerTremco Illbruck - Olympia , WA
  • Assembled and prepared cartons, crates and containers to protect materials during shipment.
  • Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
  • Operated hand trucks, pallet jacks and forklifts to move materials.
  • Inspected incoming materials and outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests.
  • Accomplished production goals by working with speed and accuracy.
  • Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
  • Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
Education and Training
05/1998
High School DiplomaChase High School - City, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

77Average
Resume Strength
  • Completeness
  • Length
  • Strong summary

Resume Overview

School Attended

  • Chase High School

Job Titles Held:

  • Customer Service Cashier
  • Cashier Team Lead
  • Caregiver
  • Packer

Degrees

  • High School Diploma

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