Customer Service Cashier Resume Example Goodwill Of Fort Worth

CUSTOMER SERVICE CASHIER

Summary

Skills

Experience

01/2016 to 08/2017

Customer Service CashierGoodwill of Fort Worth － Fort Worth, TX

Resolved issues regarding customer complaints and escalated worsening concerns to store manager for remediation.

Accurately handled over $300 of payments daily in cash and credit cards payments for donated products.
Monitored merchandise product availability in store, on shelves and in orders to accurately answer customer questions.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Provided assistance with purchases, locating items and signing up for rewards programs.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Learned roles of other departments to provide coverage and keep store operational.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Processed customer payments quickly and returned exact change and receipts.
Helped customer locate and select appropriate merchandise throughout store.
Stayed up to date on current item discounts to support promotions.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

02/2011 to 03/2013

Cashier Team LeadDollar Tree － Euless, TX

Cleaned and stocked front end areas, including register changing tapes and ribbons.
Complied with cash handling procedures to meet regional cashier variance policy.
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Scanned, priced and bagged customer groceries efficiently and accurately to deliver excellent customer service.
Drove sales and add-on purchases by promoting specific item options to customers.
Provided assistance with purchases, locating items and signing up for rewards programs.
Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
Directed merchandising and signage updates for weekly and seasonal promotional changes.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Maintained work area in clean and neat manner.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Built and maintained productive relationships with employees.
Counted and balanced cashier drawers.
Trained new team members in cash register operation, stock procedures and customer service.
Greeted customers promptly and responded to questions.

01/2010 to 03/2011

CaregiverAssisted Living Concepts LLC － Greenville, TX

Worked with supervisory medical staff to review cases and improve care.
Worked to improve patient outlook and daily living through compassionate care.
Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
Monitored vital signs and medication use, documenting variances and concerning responses.
Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
Engaged client in physical and mental activities to sustain quality of life.
Maintained clean and well-organized environment to promote client happiness and safety.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
Assisted patients with daily personal hygiene such asbathing, dressing and grooming.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Assisted over 10 residents, aged 47 to 100 with daily needs, including personal hygiene, dressing and transferring from chairs to bed.

01/2006 to 03/2007

PackerRock tenn － Greenville, TX

Assembled and prepared cartons, crates and containers to protect materials during shipment.
Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
Operated hand trucks, pallet jacks and forklifts to move materials.
Inspected incoming materials and outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests.
Accomplished production goals by working with speed and accuracy.
Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.

Education and Training

05/1998

High School DiplomaChase High School － Forest City, NC

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