LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Responsive Customer Service Cashier bringing [Area of expertise] and [Area of expertise] talents. Skilled in receiving and processing payments by cash, check, credit card and automatic debit. Highly skilled in operating scanners, cash registers and calculators to generate accurate product prices.

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Outgoing Customer Service Cashier with [Number]-year background in [Job Title] roles. Excels in [Type] and [Type] retail environments. Familiarity with loss prevention techniques and proficiency in POS and register systems. Energetic self-starter with outstanding active listening abilities.

Articulate Customer Service Cashier ready for a new position where first-rate customer service and cash management skills can be properly utilized. Dedicated to ensuring each customer has a positive and pleasant experience. Talented at performing [Task] and [Task].

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.

Multi-talented [Job Title] with [Number] years of experience stocking [Type] merchandise and ringing up customers. Skilled at receiving orders, moving products to shelves and completing customer transactions. Licensed to operate [Type] equipment.

Skills
  • Financial overage analysis
  • Merchandise restocking
  • Customer Service
  • CRM
  • Money Management
  • Cash drawer balancing
  • Credit and cash transactions
  • Returns and exchanges
  • Cash management
  • Customer greeting
  • Customer assistance
  • Effective customer upselling
  • Payment processing
  • Cash register operation
  • Training and mentoring
  • Bank deposits
  • Sales and Promotions
Education and Training
Belton High School Belton, TX Expected in 05/2002 High School Diploma : - GPA :
Experience
Best Buy - Customer Service Cashier
Lafayette, LA, 11/2018 - Current
  • Trained new hires on relationship building, benefit-oriented sales presentations, sales processes and protocol, product knowledge, customer needs analysis and overcoming objections.
  • Increased employee productivity by establishing and monitoring customer care performance indicators, service level metrics and goal achievement.
  • Created order management system for sales and customer service personnel to improve client experience and sales efficiencies.
  • Grew sales floor employee team while expanding service delivery.
  • Supervised [Number] customer service calls per week to track support issues and improve operating procedures.
  • Limited customer inquiry delays by efficiently scheduling staff across [Number] shifts.
  • Oversaw addressing of customer requests for friendly, knowledgeable service and support.
  • Supervised and coached sales managers and sales representatives while developing training strategies to boost profitability.
  • Scheduled appointments with [Job title]s to meet customer needs and resolve key concerns.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Developed open and professional relationships with team members, enabling better, more effective customer service.
  • Trained new employees on company policies, procedures, [Type] techniques and customer service standards.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Facilitated change from [Software] to [Software], effectively assisting with employee training without decreasing overall sales.
  • Processed customer payments quickly and returned exact change and receipts.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Resolved issues with cash registers, card scanners and printers.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Phoenix Home Care And Hospice - Home Caregiver
Seymour, MO, 04/2018 - 11/2020
  • Improved patient outlook and daily living through compassionate care.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Planned optimal meals based on established nutritional plans.
  • Monitored medications for patients with various conditions, including [Type] and [Type] and kept watchful eye for side effects.
  • Transported clients to doctor's appointments and other related errands.
  • Monitored client behaviors and emotional states, reporting concerns to [Job title] and documenting information in files.
  • Monitored client's well-being, safety and comfort under direction of physician.
  • Furnished personal care to clients within private home settings and championed patient independence and well-being.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Engaged with patients through participation in [Type] activity, which helped boost mood and improve overall memory.
Best Buy - Customer Service Cashier
Laurel, MD, 07/2012 - 04/2018
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Inspected items for damage and obtained replacements for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Received payments for [Product or Service] and issued receipts.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed [Number] transactions per day with exceptional accuracy.

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Resume Overview

School Attended

  • Belton High School

Job Titles Held:

  • Customer Service Cashier
  • Home Caregiver
  • Customer Service Cashier

Degrees

  • High School Diploma

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