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Customer Service Cashier Resume Example

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CUSTOMER SERVICE CASHIER
Summary

I am reliable and friendly, I love to be helpful and work in a driendly yet serious environment. I am very punctual and pride myself on being on time every shift.

Skills
  • Merchandise restocking
  • Financial overage analysis
  • Effective customer upselling
  • Customer greeting
Experience
Customer Service Cashier | 04/2017 to 02/2020Raising Cane's - Mckinney , TX
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Greeted customers warmly and responded to requests for information.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Answered phone calls to assist customers with questions and orders.
  • Increased sales by suggesting specific purchases to customers.
  • Counted product stock to maintain inventory records.
  • Prepared food,
  • Restocked silverware, straws, napkins and condiments.
  • Arranged updated promotional displays
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Cross-trained in kitchen and cash register roles in order to provide skilled backup for team members.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
Shift Leader | 10/2017 to 02/2018Denny's Inc - Phoenix , AZ
  • Monitored employee performance and conducted retraining to correct problems and optimize productivity.
  • Trained and supervised team members to maximize performance and meet daily objectives.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Verified employee compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
  • Trained newly hired employees on register equipment and cooking.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Performed minor repair work on equipment to keep jobs on task, notifying maintenance department of major machinery failures.
  • Maintained visually appealing and effective displays for entire store through use of lighting, signage.
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Mentored and supported new employees to maximize team performance.
  • Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with osha guidelines to keep products within tight tolerances.
  • Inspected incoming supplies to verify conformance with materials specifications and quality standards.
  • Complied with all company safety procedures, policies and regulations to promote safe working environment.
  • Mentored team members on techniques necessary to complete job tasks.
  • Cross-trained in every store role to maximize operational knowledge.
  • Ran daily reports to assess performance and make proactive adjustments.
  • Increased overall team efficiency and productivity.
  • Enhanced operations and boosted efficiency through employee training and coaching as well as creation of day-to-day work schedules and assignments.
  • Allocated tasks to employees daily and monitored activity and task completion.
Bakery Clerk | 09/2015 to 08/2016Fareway Stores, Inc. - Grinnell , IA
  • Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
  • Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth and efficient during high-volume periods.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Listened to guests to understand needs and help each person select optimal products and services.
  • Educated customers on product and service offerings.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended optimal merchandise based on customer needs and desires.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education and Training
Kaplan University - - City,State | | Some College (No Degree)Business Administration And Management
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

84Good
Resume Strength
  • Word choice
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Kaplan University

Job Titles Held:

  • Customer Service Cashier
  • Shift Leader
  • Bakery Clerk

Degrees

  • Kaplan University - City , State | Some College (No Degree)

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