Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

I am reliable and friendly, I love to be helpful and work in a driendly yet serious environment. I am very punctual and pride myself on being on time every shift.

  • Merchandise restocking
  • Financial overage analysis
  • Effective customer upselling
  • Customer greeting
04/2017 to 02/2020
Customer Service Cashier Raising Cane's Mckinney, TX,
  • Handled
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Greeted customers warmly and responded to requests for information.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Answered phone calls to assist customers with questions and orders.
  • Increased sales by suggesting specific purchases to customers.
  • Counted product stock to maintain inventory records.
  • Prepared food,
  • Restocked silverware, straws, napkins and condiments.
  • Arranged updated promotional displays
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Cross-trained in kitchen and cash register roles in order to provide skilled backup for team members.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
10/2017 to 02/2018
Shift Leader Denny's Inc Phoenix, AZ,
  • Monitored employee performance and conducted retraining to correct problems and optimize productivity.
  • Trained and supervised team members to maximize performance and meet daily objectives.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Verified employee compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
  • Trained newly hired employees on register equipment and cooking.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Performed minor repair work on equipment to keep jobs on task, notifying maintenance department of major machinery failures.
  • Maintained visually appealing and effective displays for entire store through use of lighting, signage.
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Mentored and supported new employees to maximize team performance.
  • Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with osha guidelines to keep products within tight tolerances.
  • Inspected incoming supplies to verify conformance with materials specifications and quality standards.
  • Complied with all company safety procedures, policies and regulations to promote safe working environment.
  • Mentored team members on techniques necessary to complete job tasks.
  • Cross-trained in every store role to maximize operational knowledge.
  • Ran daily reports to assess performance and make proactive adjustments.
  • Increased overall team efficiency and productivity.
  • Enhanced operations and boosted efficiency through employee training and coaching as well as creation of day-to-day work schedules and assignments.
  • Allocated tasks to employees daily and monitored activity and task completion.
09/2015 to 08/2016
Bakery Clerk Fareway Stores, Inc. Grinnell, IA,
  • Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
  • Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth and efficient during high-volume periods.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Listened to guests to understand needs and help each person select optimal products and services.
  • Educated customers on product and service offerings.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended optimal merchandise based on customer needs and desires.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education and Training
Expected in
: Business Administration And Management
Kaplan University - Davenport, IA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Kaplan University

Job Titles Held:

  • Customer Service Cashier
  • Shift Leader
  • Bakery Clerk


  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: