Customer Service Cashier Resume Example
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CUSTOMER SERVICE CASHIER
Summary
I have many years of customer service, high energy, positive attitude, a team player, leader, trainer... Love working with people in a team setting and my customer service is my key points...
Skills
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Experience
05/2019 to 05/2020
Customer Service CashierRaising Canes Chicken － Joplin , MO
Accurately handled payments daily in cash and credit cards payments for all products.
- Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
- Redeemed coupons and cross-sold products.
- Provided assistance with purchases, locating items and signing up for rewards programs.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answering questions and offering advice.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.as well did bank drops...
01/2017 to 04/2019
Food Prep CookCedar Fair Entertainment Company － Doswell , VA
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.
- Learned to prepare rotating list of new and seasonal items by attending training and applying new techniques.
- Properly utilized various cooking utensils to prepare range of food items.
- Properly garnished and arranged orders on plates and trays.
- Operated all kitchen equipment safely to avoid injuries.
- Rotated stock items and ingredients to maintain efficiency and freshness.
- Maintained clean and orderly appearance throughout kitchen and dining area.
10/2005 to 04/2012
Pharmacy TechnicianChildren's Hospital & Research Center － Oakland , CA
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
- Created new customer profiles and updated information in pharmacy computer systems.
- Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
- Established and updated patient profiles, including lists of medications and insurance details.
- Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
- Merchandised related products to drive pharmacy department sales.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
- Processed prescriptions and checked them against known patient allergies to ensure prompt and efficient care.
- Maintained lines of communication with patients, providing instructions and general support.
- Calculated dosage, filled prescriptions and prepared prescription labels.
- Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
- Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
- Verified insurance benefits to refill medications and upheld fantastic customer service standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Used 8-point check system to verify labeled prescriptions.
- Communicated with insurance companies for billing purposes.
- Ordered out of stock medications to ensure patients were taken care of accordingly.
- Delivered quality care to customers through close collaboration with pharmacist.
- Maintained clean and organized pharmacy shelving and work areas.
- Restocked shelves and prepared expired drugs for return.
Education and Training
06/1997
High School DiplomaMoneta High School － City, State
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Resume Overview
School Attended
- Moneta High School
Job Titles Held:
- Customer Service Cashier
- Food Prep Cook
- Pharmacy Technician
Degrees
- High School Diploma
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