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Customer Service Cashier Resume Example

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CUSTOMER SERVICE CASHIER
Summary

I have many years of customer service, high energy, positive attitude, a team player, leader, trainer... Love working with people in a team setting and my customer service is my key points...

Skills
  • Merchandise restocking
  • Financial overage analysis
  • Security monitoring
  • Effective customer upselling
  • Credit and cash transactions
  • Customer greeting
  • Product recommendations
  • Payment processing
  • Scanner operations
  • Cash management
  • Customer service
  • Customer assistance
  • Cash drawer balancing
  • Bank deposits
  • Cash register operation
  • Training and mentoring
Experience
05/2019 to 05/2020
Customer Service CashierRaising Canes Chicken - Joplin , MO

Accurately handled payments daily in cash and credit cards payments for all products.

  • Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
  • Redeemed coupons and cross-sold products.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answering questions and offering advice.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.as well did bank drops...
01/2017 to 04/2019
Food Prep CookCedar Fair Entertainment Company - Doswell , VA
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.
  • Learned to prepare rotating list of new and seasonal items by attending training and applying new techniques.
  • Properly utilized various cooking utensils to prepare range of food items.
  • Properly garnished and arranged orders on plates and trays.
  • Operated all kitchen equipment safely to avoid injuries.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
10/2005 to 04/2012
Pharmacy TechnicianChildren's Hospital & Research Center - Oakland , CA
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Merchandised related products to drive pharmacy department sales.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
  • Processed prescriptions and checked them against known patient allergies to ensure prompt and efficient care.
  • Maintained lines of communication with patients, providing instructions and general support.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
  • Verified insurance benefits to refill medications and upheld fantastic customer service standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Used 8-point check system to verify labeled prescriptions.
  • Communicated with insurance companies for billing purposes.
  • Ordered out of stock medications to ensure patients were taken care of accordingly.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Restocked shelves and prepared expired drugs for return.
Education and Training
06/1997
High School DiplomaMoneta High School - City, State
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How this resume score could be improved?

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85Good
Resume Strength
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  • Strong summary
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Resume Overview

School Attended

  • Moneta High School

Job Titles Held:

  • Customer Service Cashier
  • Food Prep Cook
  • Pharmacy Technician

Degrees

  • High School Diploma

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