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Customer Service Cashier Resume Example

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CUSTOMER SERVICE CASHIER
Professional Summary

Christian person who wishes to work around other Christians in a Christian atmosphere. Committed and hardworking person with several years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Christian person who wishes to work around other Christians in a Christian atmosphere.

Organized and experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.

Friendly Cashier offering many years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Enthusiastic Head Cashier with experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals.

Trustworthy and dedicated associate with several years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Skills
  • Customer assistance
  • Cash Register Operation
  • Coaching and mentoring
  • Multi-tasking ability
  • Exemplary communication
  • Cash register skills
  • Guest inquiries
  • Friendly demeanor
  • Customer Relations
  • Cash Handling
  • Product knowledge
  • Good telephone etiquette
  • Adaptability
  • Customer Direction
  • Customer Service
Work History
Customer Service Cashier, 08/2017 to Current
The Home Depot – Tulsa, OK
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and joinreward programs to promote loyalty, satisfaction and sales numbers.
  • Requested official identification for spray paint purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Operated cash register for cash, check and credit card transactions with 99% accuracy.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Efficiently processed new orders, completing numerous daily transactions with remarkable accuracy.
  • Trained as customer service and head cashier and provided back-up coverage to provide customers with optimal support.
  • Mentored new team members by shadowing to learn proper procedure for cashier training.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked closely with department supervisors to solve problems and handle customer concerns.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers with special services, account updates and promotional options.
  • Educated customers on promotions to enhance sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Directed cashiers to maximize performance and deliver exceptional service to every customer.
  • Received and processed customer payments.
  • Analyzed purchases for signs of fraud.
  • Increased customer loyalty and retention.
  • Greeted customers and responded to requests for information.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
  • Performed cash, card and check transactions to complete customer purchases.
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Approached every question or concern with calm and level-headed approach to successfully address any need.
  • Built positive relationships with customers to increase repeat business.
Garden Associate, 03/2015 to 08/2017
The Home Depot – Tulsa, OK
  • Kept greenhouse, inside garden aisles, and outside garden areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained plant health and attractiveness with proper sunlight, water and nutrition.
  • Watered plants every day and regularly checked for naturally wilted parts to remove.
  • Helped customers choose optimal trees, shrubs and flowers based on current needs.
  • Went above-and-beyond to locate desired items by checking with sister locations and other departments.
  • Watered plants every 24 hours and regularly checked for naturally wilted parts to remove.
Minister of Music and Education, 06/1994 to 06/2014
Pleasant Hill Baptist Church – Elkin, NC
  • Acquired music, equipment and supplies to perform designated duties in accordance with financial policies.
  • Utilized central screen for lyric projection to teach unfamiliar songs to congregation.
  • Promoted fellowship within and helped recruit new volunteers into music ministry.
  • Coached and mentored music ministry team members to become lifelong learners with respect to musical talents and spiritual development.
  • Promoted and empowered full participation of congregation by singing verses and acclamations designated for choir in dialogue with congregation and enriching liturgy with harmonies.
  • Engaged congregation through musical worship experience by spreading vitality.
  • Provided inspiring and motivational music ministry during worship services, programs and events to uplift, encourage and entertain people with positive messages and values.
  • Rehearsed choir every Sunday night for worship service preparation.
  • Managed music ministry budget and submitted required reports, estimates and requests by deadlines.
  • Planned, organized and led music ministry during worship service by motivating congregational participation and providing direction to choir members and musicians.
  • Utilized technology in planning and presenting music to enhance worship message.
  • Bridged generational and cultural differences by selecting balance of musical styles for every service and presenting spiritual context.
  • Selected and arranged music for holiday performances and special events.
  • Communicated with distributors and label representatives to obtain new music.
  • Taught music appreciation, history and fundamentals to vocalists and musicians of all skill levels.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
Master of Arts: Christian Education, 12/1991
Southwestern Baptist Theological Seminary - Fort Worth, TX
Bachelor of Arts: Church MusicOklahoma Baptist University - Shawnee, OK
Enjoy gardening, woodworking, playing piano, raises chickens

I love outdoors especially in the country. I enjoy taking care of my yard landscaping, and growing a garden for canning and freezing. Besides gardening, I really enjoy working with wood - making wood projects and building furniture. I am a musician by profession. I worked in church music for 35 years directing congregational singing, directing choir rehearsal, and organizing the music program of the church. My wife and I both enjoy playing the piano and singing. I also enjoy keeping my chickens. I have eight chickens named after classic country music stars. They provide us with eggs every day. They are quite entertaining.

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Resume Overview

Companies Worked For:

  • The Home Depot
  • Pleasant Hill Baptist Church

School Attended

  • Southwestern Baptist Theological Seminary
  • Oklahoma Baptist University

Job Titles Held:

  • Customer Service Cashier
  • Garden Associate
  • Minister of Music and Education

Degrees

  • Master of Arts : Christian Education , 12/1991
    Bachelor of Arts : Church Music

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