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Customer Service Cashier Resume Example

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CUSTOMER SERVICE CASHIER
Summary

Articulate Customer Service Cashier ready for a new position where first-rate customer service and cash management skills can be properly utilized. Dedicated to ensuring each customer has a positive and pleasant experience. Talented at performing quick service with a friendly disposition.

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

Experience
11/2018 - 04/2019Circle K Macs - Customer Service CashierCecilia , KY
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
  • Greeted customers warmly and responded to requests for information.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Processed returned items in accordance with store policy.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Stayed up to date on current item discounts to support promotions.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed customer payments quickly and returned exact change and receipts.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answering questions and offering advice.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
09/2016 - 01/2017Taco Bell - Food Service WorkerRadcliff, KY
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Cleaned work areas, equipment and utensils.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
  • Removed required ingredients from pantry, cleaning and cutting food items as called for by recipes.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Verified compliance with all sanitation and safety requirements.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Cross-trained in [Type] and [Type] positions to support team and help meet all customer needs.
  • Ensured compliance with company service standards, including inventory and cash control procedures.
  • Upheld food safety standards at all times.
  • Protected food from spoilage by storing according to safety procedures.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each [Timeframe].
  • Maintained order and cleanliness of work areas in conformance with health codes.
  • Thoroughly cleaned and sanitized dining ware and kitchen equipment.
  • Monitored inventory and promptly reported items that needed to be reordered.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Kept work areas, utensils and pans cleaned and sanitized.
  • Prepared large batches of [Type] food according to standard recipes.
  • Washed, peeled, cut and measured recipe ingredients.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Adjusted preparation and ingredients to accommodate dietary restrictions and allergies.
10/2014 - 08/2016Akebono - Laborer Elizabethtown, KY
  • Helped machine operators set up and tend equipment to complete runs.
  • Maintained safe and organized work stations and properly stored tools in correct areas.
  • Loaded and unloaded items from machines and conveyors.
  • Examined final products to check conformance with quality and design standards.
  • Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
  • Maintained operating equipment and machinery by performing repairs and calibrations.
  • Prepared finished products for shipment.
  • Recorded production data in daily logs.
  • Moved items between machines, conveyors and transport equipment based on current production needs.
  • Organized all project components on work tables according to work flow.
  • Sustained safety protocols by observing proper and safe usage of equipment and materials.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Monitored processes to avoid overloading and keep machinery functioning properly.
  • Trained new employees on proper use of power equipment to prevent accidents.
  • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Attended all company-offered training sessions to improve skills and learn operation of new machines.
  • Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
  • Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.
  • Read and interpreted work orders and blueprints and operated according to production specifications to complete high-quality Brake products fully compliant with established tolerances.
  • Completed ongoing quality checks on Brake products, closely following strict quality assurance guidelines.
  • Moved supplies, finished products and heavy machinery with help of forklifts and overhead cranes.
  • Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
  • Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
  • Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
  • Collaborated with team members to complete demanding projects under tight deadlines.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
  • Used fork lift machinery safely and according to manufacturer instructions to prevent workplace accidents.
  • Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
Skills
  • Merchandise restocking
  • Financial overage analysis
  • Scanner operations
  • Credit and cash transactions
  • Customer service
  • Returns and exchanges
  • Loss prevention
  • Issue resolution
  • Cash management
  • ID verification
  • Cash drawer balancing
  • Customer assistance
  • Customer greeting
  • Liquor regulations and compliance
  • Effective customer upselling
  • Payment processing
Education and Training
06/2001Highlands Home School Program Avon Park, FLHigh School Diploma
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Resume Overview

Companies Worked For:

  • Circle K Macs
  • Taco Bell
  • Akebono

School Attended

  • Highlands Home School Program

Job Titles Held:

  • Customer Service Cashier
  • Food Service Worker
  • Laborer

Degrees

  • High School Diploma

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