, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Accomplished Assistant Manager with over 28 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Skills
Employee performance evaluations
Recruiting and Interviewing
Staff Supervision
Budgeting
Employee scheduling and training
Cost Control
Operations management
Work History
03/2021 to 07/2021Customer Service CashierVail Resorts | Chesterland, OH,
Performed customer satisfaction with quick and professional handling of product returns.
Performed reports of transactions. Greeted customers when entering and leaving establishment.
Managed 100s of customer complaints while increasing sales by 15%.
04/2007 to 12/2018Assistant ManagerArby's, Llc | Port Washington, NY,
Helped with planning schedules and delegating assignments to meet coverage and service demands. Directing over 21 employees.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
08/2005 to 05/2013Customer Service ManagerWestrock Company | Guaynabo, PR,
Consistently managed about 20 employees, effectively resolving issues.
Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Introduced higher standards for customer service and increased efficiency by streamlining operations.
04/1997 to 11/2002Administrative CoordinatorOhsu | Hood River, OR,
Coordinated flights, ground transportation and hotel accommodations.
Monitored and directed incoming mail and prepared outgoing mail.
Addressed questions to more than 50 clients and constituents.
Education
Expected in | Business Administration And Management Southern University And A & M College, Baton Rouge, LAGPA:
Expected in 03/2013Associate of Science | Medical Billing / CodingVirginia College, Baton Rouge, LA, GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume: