Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

This a situation and part of my life I would like to talk about in person

  • Quick learner
  • Dependable
  • Can lift 50 plus
  • Good people skills
  • Great additude
  • Eager to learn and work
  • Always on time
Customer Service Cashier Roche Bros Needham, MA,
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Recommended, selected, located and obtained products to meet customer needs.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Answered phone calls to assist customers with questions and orders.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Answered customers' questions and provided information on store procedures or policies.
  • Assisted customers by providing information and resolving complaints.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Offered customers carry-out service at completion of transaction.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Checked personal identifications during alcohol and tobacco sales.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Construction Worker Installed Building Products Heath, OH,
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Sustained safety protocols to maintain secure, proper handling of equipment and materials.
  • Completed carpentry work and installed crown molding and wood flooring to meet customer preferences.
  • Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Completed general carpentry, electrical, mechanical, HVAC and plumbing installations and repairs.
  • Assembled structural components, replacing parts to meet regulatory code standards.
  • Notified supervisors of faulty operations and defective materials to improve production.
  • Addressed and resolved on-site problems to keep teams on-task and avoid development of larger concerns.
  • Maintained baseline safety knowledge to improve deficient areas and meet code.
  • Utilized two-way radios and hand signals to coordinate communication between equipment operators.
  • Logged inventory to track supply counts, organize equipment and gather important materials.
  • Acted as subject matter expert to provide industry insight and assist coworkers.
  • Performed lock-out-tag-out procedures on equipment prior to service work to promote workplace safety.
  • Utilized electrical, plumbing and HVAC expertise to complete projects and adhere to timelines.
  • Used laser measuring tools to calculate lengths, widths and heights.
  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Used wheelbarrow to move debris and material to designated areas on jobsite.
  • Signaled operators of construction equipment to facilitate alignment, movement and adjustment of machinery.
  • Used trowels and floats to smooth and finish freshly poured cement or concrete.
  • Installed structures or fixtures using hand or power tools per plan drawings.
  • Operated overhead lifts to move heavy and bulky work materials.
  • Read plans, instructions or specifications to determine work activities.
  • Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
  • Controlled traffic to protect work site integrity, crew safety and general public welfare.
Factory Worker United Parcel Service Burien, WA,
  • Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
  • Assisted processes for maintaining equipment cleanliness and safe operations according to company policies and procedures.
  • Loaded and unloaded items from machines and conveyors.
  • Inspected and repaired products to meet project expectations.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Examined final products for conformance with quality and design standards.
  • Documented actions by completing production and quality forms.
  • Recorded production details and accurately entered data into computerized systems.
  • Tracked counts of work cycles for accuracy.
  • Determined root cause of equipment problems and identified effective solutions.
  • Operated air, manual and hydraulic tools to put together and align assemblies.
  • Set up and tended equipment with machine operators to complete runs.
  • Attended regular training sessions to increase machine operating skills.
  • Organized project components according to workflow.
  • Suggested operational modifications to improve quality and production times and reduce costs.
  • Sorted and packaged products to prepare for processing or shipment.
  • Troubleshot equipment problems to repair or report diagnostics.
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
  • Kept worksites organized, clean and free of safety hazards.
  • Moved boxes weighing as much as 50 pounds regularly with assistance of hand trucks and pallet jacks.
  • Completed work by using scissor lifts, man lifts and forklifts to move people and materials.
Education and Training
Expected in to to
High School Diploma:
Monte Vista High School - Spring Valley, CA

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Resume Overview

School Attended

  • Monte Vista High School

Job Titles Held:

  • Customer Service Cashier
  • Construction Worker
  • Factory Worker


  • High School Diploma

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