Customer Service Cashier resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

. Organized Warehouse Supervisor offers 10+ years of shipping and receiving experience acquired through warehouse roles. Excels in managing warehouse logistics and leading inventory audits. Versed in purchasing, vendor relationship management and shipping documentation.

  • Reliable and Responsible
  • Problem Solving
  • Merchandise Packaging
  • Policies and Procedures
  • Cooperative Attitude
  • Detail-Oriented
  • Sweeping and Mopping
  • Product Location
  • Employee Training
  • Call Response and Transfer
  • Inventory Stocking
  • Honest and Ethical
  • Staff Supervision
  • Product Scanning
  • Customer Transactions
  • Cash Handling
  • Cleaning and Sanitizing
  • Shipment Procedures
  • Work Task Prioritization
  • Complaint Resolution
  • Team Leadership
  • Customer Relations
  • Accounting Software
  • Microsoft Office
  • Service Minded
  • Data Analysis
  • Relationship Building
  • Coin and Currency Counting
  • Goal Setting and Achievement
  • Till Counting
  • Weight and Measurement
  • Return and Exchange Processing
  • Active Listening
  • Analytical Thinking
  • Adaptable and Flexible
  • Transaction Balance Sheets
  • Coupon Redemption
  • Total Payment Calculation
  • Team Collaboration
  • Web-based Logistics Information Systems
  • Analytic Tools and Methods
  • Worker Supervision
  • Maintenance and Repair Orders
  • Complex Problem Solving
  • Fleet Inspections
  • Regulations Compliance
  • Materials Monitoring
  • Inventory Management Software
  • Part Repairs and Replacement
  • Equipment Maintenance
  • Onboarding and Training
  • Workforce Management
  • Warehouse Safety Programs
  • Warehouse Inspections
  • Corporate Logistics
  • Logistics Planning
  • Shipment Tracking
  • Task Prioritization
  • Freight Forwarding
  • Distribution and Warehousing
  • Forklift Operation
  • Domestic Freight Management
  • Freight Handling
  • Business Workflows
  • First Aid and CPR
  • Incident Reporting
  • Inter-departmental Collaboration
  • Billing Systems
  • Route Navigation Software
  • Material Shelving
  • Client Needs Assessment
  • Calendar and Scheduling Software
  • Shrinkage Control
  • Inventory Audits
  • Complex Mathematics
  • Route Optimization
  • Order Fulfillment
  • Defective Product Removal and Disposal
  • Heavy Lifting
  • Profit and Loss Management
  • Resource Management
  • Lean Manufacturing
  • Distribution Reporting and Documentation
  • Loading and Unloading
  • Logistics Coordination
  • Hazardous Material Handling
  • Delivery Scheduling
  • Supply Chain Solutions
  • Organizational Requirements Monitoring
  • Warehouse Safety
  • Process Monitoring
  • Standards Documentation
  • Operations Control
  • Receiving Oversight
  • Time Management
Work History
Current to Current
Customer Service Cashier Total Wine Pembroke Pines, FL,
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.
  • Sold lottery tickets and fish and game licenses.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
09/2016 to 10/2019
Manager Buffalo Wild Wings San Diego, CA,
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Monitored working environment, making sure it was always safe, positive setting for all employees.
  • Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Cross-trained existing employees to maximize team agility and performance.
  • Recorded inventory sales into organization's weekly income report.
  • Accomplished multiple tasks within established timeframes.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
05/2014 to 05/2014
Shipping and Receiving Associate University Of Utah Salt Lake City, UT,
  • Kept work areas clean, safe and organized.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Placed, tagged and secured merchandise in diverse designated areas.
  • Restocked products and rotated items according to standard procedures.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Updated database with changes in carrier status.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Adhered to tracking, documentation and control standards in order to reduce loss and maintain compliance.
  • Worked with vendor representatives to resolve damaged shipments and item shortages.
  • Handled data entry and paperwork for shipments received.
  • Verified and adjusted product quantities on received items.
  • Lifted, stacked and pulled products off shelves.
  • Monitored catch weights, lot numbers and expiration dates on received product.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Reviewed order data to verify transactions and shipping dates.
Expected in
No Degree: Solder Training Theory & Application
Tulsa Technology Center - Tulsa, OK
Expected in
: Mil-Spec Soldering
Tulsa Technology Center - Tulsa, OK
Expected in 06/2016
: Computer Fundamentals
Oklahoma Department Career Technology Corporation - McCloud, Oklahoma,
Expected in 05/1985
High School Diploma:
East Central High School - Tulsa, OK
  • Server Safe Certificate
  • Certified Fork Lift

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Resume Overview

School Attended

  • Tulsa Technology Center
  • Tulsa Technology Center
  • Oklahoma Department Career Technology Corporation
  • East Central High School

Job Titles Held:

  • Customer Service Cashier
  • Manager
  • Shipping and Receiving Associate


  • No Degree
  • High School Diploma

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