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Customer Service Cashier Resume Example

Resume Score: 80%

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CUSTOMER SERVICE CASHIER
Professional Summary

Welcoming Customer Service Cashier adept at greeting over 100 customers per day, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing a friendly and helpful environment. Areas of expertise include [Area of expertise] and [Area of expertise]. Friendly Customer Service Cashier with 30 years of experience working in [Type] retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person with ability to mediate various disputes. Hardworking Customer Service Cashier bringing over 30 years of hands-on customer service experience. Accomplished at providing prompt and efficient service to in-store patrons and meeting all sales goals. In-depth knowledge of [Software] and [Software]. Dedicated and responsible retail professional with demonstrated skills in processing payments, restocking shelves, and promoting sale items. Proficient in [Type] and [Type] merchandise and adept at offering every customer upbeat and knowledgeable support. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in [Type] POS software and customer service. Skilled at [Skill] with dedication to efficiency and accuracy. Reliable Management offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in [Type] and [Type] areas and flexible with changing business needs. Motivated cashier and stocker with [Number] years of experience in [Industry]. Accomplished various tasks daily, including [Task], stocking shelves with [Product or Service] and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Focused supervisoral with strong understanding of retail operations. Offering 30 years of experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Dedicated cashier and server with 30 years of experience in [Type] establishment. Professional when answering customers' questions and recording order information. Service-oriented with quick delivery of hot food and [Action]. Trustworthy and dedicated [Job Title] with [Number] years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Precise [Job Title] with strong understanding of [Product or service] sales and excellent mathematical skills. Expert in customer service, financial recordkeeping and accurate transactions. Trained in [Area of expertise] sales with knowledge of [Software]. Well-rounded [Job Title] with [Number] years of experience stocking [Product or Service] and taking payments from customers. Expert at receiving orders, arranging products in store and processing transactions. Qualified to operate [Type] equipment. Dedicated [Type] Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing [Number] years of experience and deep knowledge of boutique-type products. Versatile [Job Title] with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study]. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Cash Handling Expertise
  • Safety Understanding
  • Store Management
  • Staff Scheduling
  • Conflict resolution techniques
  • [Type] operations experience
Work History
Customer Service Cashier11/2019 to 02/2020
Company Name – City, State
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Handled approximately [Number] daily credit and cash transactions for customers with accuracy and speed.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
  • Prepared and submitted end-of-shift reports using [Software].
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
Shift Supervisor04/2009 to 08/2018
Company Name – City, State
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Applied security, safety and loss prevention strategies during shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Helped store management meet standards of service and quality in daily operations.
  • Developed and enhanced job assignments for [Type] team, planned production schedules and strengthened organization of task flows.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Responded to and resolved customer questions and concerns.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Provided supportive link between external customers and internal operations.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
  • Prepared and managed work schedules, vacation and sick time accurately on [Timeframe] basis.
  • Interviewed, hired and trained new employees for [Job title] position.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Worked with management team to implement proper division of responsibilities.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
Assistant Store Manager02/1999 to 02/2009
Company Name – City, State
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Interviewed, hired and trained [Number] staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Supervised and evaluated staff of [Number] including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Oversaw and improved [Product or Service] deliveries worth over $[Amount] per year through efficient coordination of daily operations.
  • Approved regular payroll submissions for [Number] employees within [Software].
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Responded to customer concerns, working with manager to raise customer satisfaction ratings by [Number]% in [Number] years.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Reconciled daily sales transactions to balance and log day-to-day revenue with [Software].
  • Walked through store areas every [Timeframe] to identify and proactively resolve issues negatively impacting operations.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Education
GEDUrbana- City
Jigsaw puzzles,

Putting together 500 to 1000 piece puzzles by looking for the correct piece. I enjoy looking for the prefect fitting piece.

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Resume Overview

School Attended

  • Urbana

Job Titles Held:

  • Customer Service Cashier
  • Shift Supervisor
  • Assistant Store Manager

Degrees

  • GED

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