LiveCareer-Resume

customer service cashier resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in Type POS software and customer service. Skilled at Skill with dedication to efficiency and accuracy.

Precise Job Title with strong understanding of Product or service sales and excellent mathematical skills. Expert in customer service, financial recordkeeping and accurate transactions. Trained in Area of expertise sales with knowledge of Software.

Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in Skill.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Credits and Refunds
  • Telephone Reception
  • Customer Service and Assistance
  • Customer Complaint Resolution
  • Inventory Stocking
  • Sweeping and Mopping
  • Shelving Items
  • Performing Needs Assessments
  • Feedback Acceptance
  • Till Counting
  • Basic Math Functions
  • Cash Register Operation
  • Advising and Coaching
  • Price Identification
  • Customer Transactions
  • Check Cashing
  • Operating Telephones
  • Managing Phone Systems
  • Collecting Information
  • Station Preparation
  • Food and Beverage Experience
  • Dispensing Lottery Tickets
  • Weighing Items
  • Total Payment Calculation
  • Credit and Debt Card Processing
  • Register Preparation
  • Total Sales Reconciliation
  • Bookkeeping Software
  • Guest Experiences
  • Adaptable and Flexible
  • Transaction Balance Sheets
  • Billing and Payment Processing
  • Return and Exchange Processing
  • Janitorial Duties
  • Communications Protocols
  • Coupon Redemption
  • Corrective Actions
  • Answering Customer Questions
  • Guest Satisfaction
  • Coin and Currency Counting
  • Ticket Changes
  • Need Identification
  • Loyalty Programs
  • Corporate Bill Payment
  • Confirming Transactions
  • Team Representation
  • Checking Out Customers
Education
Crockett High School Crockett, TX Expected in 06/2018 High School Diploma : - GPA :
Work History
Whole Foods - Customer Service Cashier
Madison, WI, 04/2019 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Verified deactivation and removal of Electronic Article Surveillance Tags from products at point of sale.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Trinity Health Corporation - Money Center Associate
Maywood, IL, 04/2019 - Current
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Performed various money center services to customers.
  • Loaded customer credit cards and signed up new customers for card programs.
  • Answered department phone calls.
  • Balanced safe, prepared tills and prepared register bags for next sales date.
  • Trained new employees on proper cash routines, procedures and requirements.
  • Prepared bank deposits and corporate cash shipments.
  • Verified cash flow and electronic transactions from credit card system to balance registers.
  • Sorted and counted coin and currency to make change for associates.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Maintained petty cash records of debits and credits in accordance with established policies and procedures.
  • Researched and resolved account discrepancies.
  • Investigated financial inconsistencies to solve discrepancies and reported to manager.
  • Trained new associates on POS system and key sales tactics to run cash office.
  • Communicated guest and employee requests to management for issue resolution.
  • Fielded phone calls to main business line to gather information and answer inquiries.
C-A-L Ranch - Cashier
West Jordan, UT, 04/2019 - 11/2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over Number patients per day.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and addressed customer concerns.
Beaver Creek Ski Resort - Hostess
Avon, CO, 09/2018 - 04/2019
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Informed servers of newly seated parties for speedy service.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Documented reservations and communicated changes to guests.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Prepared dining room for special upcoming functions by decorating and generating special group menus.

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Resume Overview

School Attended

  • Crockett High School

Job Titles Held:

  • Customer Service Cashier
  • Money Center Associate
  • Cashier
  • Hostess

Degrees

  • High School Diploma

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