Customer Service Cashier Resume Example

Regular cashier customer service duty's .

• Filled beverages and delivered food to customers by [Action].
• Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Counted product stock to maintain inventory records.
• Cross-trained in [Type] and [Type] roles in order to provide skilled backup for team members.
• Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
• Trained new team members in cash register operation, stock procedures and customer service.
• Redeemed coupons and cross-sold products.
• Provided assistance with purchases, locating items and signing up for rewards programs.
• Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
• Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
• Processed returned items in accordance with store policy.
• Collected merchandise from store and searched back-end locations for customer purchases.
• Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
• Properly verified customer identification for alcohol or tobacco purchases.
• Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
• Learned roles of other departments to provide coverage and keep store operational.
• Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
• Scanned items quickly to keep lines moving and reduce overall wait time.
• Received product orders, unloaded merchandise and arranged store stock into appealing displays.
• Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
• Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
• Distributed new merchandise efficiently to different departments.
• Assisted customers to find appropriate products, answered product questions and provided product solutions.
• Restocked [Location] with silverware, straws, napkins and condiments.
• Operated [Type] equipment to lift and transport stock.
• Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
• Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
• Helped customer locate and select appropriate merchandise throughout store.
• Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
• Troubleshot and resolved issues with cash registers, card scanners and printers.