Customer Service Cashier Resume Example TJX Companies

CUSTOMER SERVICE CASHIER

Summary

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Skills

Payment processing

merchandise stocker

Effective and efficient work ethics

Satisfactory Customer Service

Experience

Customer Service Cashier11/2019 to CurrentTJX CompaniesEnterprise, AL

Redeemed coupons and cross-sold products.
Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
Helped customers find specific products, answering questions and offering advice.
Distributed new merchandise efficiently to different departments.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed returned items in accordance with store policy.
Processed customer payments quickly and returned exact change and receipts.
Scanned items quickly to keep lines moving and reduce overall wait time.
Provided assistance with purchases, locating items and signing up for rewards programs.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.

Customer Service Cashier10/2017 to 04/2019Caroline Country StoreKinston, AL

Processed credit card, EBT and gift certificate payments in electronic computer systems.
Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
Greeted customers warmly and responded to requests for information.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Restocked Silverware, straws, napkins and condiments.
Helped customers find specific products, answering questions and offering advice.
Filled beverages and delivered food to customers
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed customer payments quickly and returned exact change and receipts.
Scanned items quickly to keep lines moving and reduce overall wait time.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Properly verified customer identification for alcohol or tobacco purchases.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Prepared food, including breakfast biscuits, pizzas/wings and sandwiches.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Trained new team members in cash register operation, stock procedures and customer service.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.

Warehouse Worker10/2016 to 05/2017Ferguson Enterprises Inc.Fort Payne, AL

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Earned reputation for good attendance and hard work.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
Utilized pallet jacks to move items to and from different warehouse locations.
Recorded accurate unit quantities and entered data into inventory database to facilitate records maintenance.
Transferred heavy materials from ground level to elevated storage locations to facilitate timely retrieval of items.
Accessed elevated products from safety cage to complete order processing requirements.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Packed and labeled merchandise to prepare for loading and shipment to customers.
Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
Cleaned and maintained warehouse to comply with Occupational Safety and Health Administration (OSHA) and state safety and health standards.
Moved large and bulky items up to 1200 pounds manually or with equipment such as Hand held pallet jack and Electric powered Pallet jack
Communicated with internal staff members and management to facilitate timely product flows.
Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.

Education and Training

Some College (No Degree): Dual Enrollment AnatomyLurleen B Wallace Community CollegeOpp, AL

Resume Overview

Companies Worked For:

TJX Companies
Caroline Country Store
Ferguson Enterprises Inc.

School Attended

Lurleen B Wallace Community College

Job Titles Held:

Customer Service Cashier
Warehouse Worker

Degrees

Some College (No Degree) : Dual Enrollment Anatomy

Customer Service Cashier Resume Example

Resume Score: 80%

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