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Customer Service Cashier Resume Example

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Deirdre
Johnson
Professional Summary

Hardworking Customer Service Cashier bringing over 2 years of hands-on customer service experience. Accomplished at providing prompt and efficient service to in-store patrons and meeting all sales goals. In-depth knowledge of some computer software and . Welcoming Customer Service Cashier adept at greeting over numerous customers per day, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing a friendly and helpful environment. Areas of expertise include customer service and . Dedicated and responsible retail professional with demonstrated skills in processing payments, restocking shelves, and promoting sale items. Proficient in all merchandise and adept at offering every customer upbeat and knowledgeable support. Friendly Customer Service Cashier with 2 years of experience working inretail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person with ability to mediate various disputes. Versatile cashier with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts.

Skills
  • Financial shortage analysis
  • Retail merchandising
  • Product upselling
  • Credit card processing
  • Refund handling
  • Drawer management
  • Payment collection
  • Heavy lifting
  • Check cashing
  • Cash register operations
  • Point of sale knowledge
  • Refunds and exchanges
  • Basic math skills
  • Cleaning and sanitizing
  • Cash register systems
  • Payment processing
  • Inventory management
  • Security Monitoring
  • Cash drawer management
  • Bagging and packaging
  • Cash Handling
  • Multi-tasking ability
  • Merchandising expertise
  • Loss prevention
  • Maintaining store appearance
  • Cash report creation
  • Product knowledge
  • Cash balancing
  • Store merchandise stocking
  • Purchase assistance
  • Product restocking
  • Currency counting
  • Order taking
  • Customer assistance
Education
South Texas Vo TechCorpus Christi, TX03/2010Associate of Science: Certified Medical Assistant
Certifications
  • Certified Medical Assistant
Work History
Fallas- Customer Service Cashier
Corpus Christi, TX, Texas05/2020 - 05/2020
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Handled approximately numerous daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Educated customers on promotions to enhance sales.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
MI CASA- Home Health Care Provider
Corpus Christi, TX, Texas03/2019 - 12/2019
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Developed rapport to create safe and trusting environment for care.
  • Educated clients /Patients medications to patients and remained vigilant for negative side effects.
  • Directed and managed referral volume based on staff availability.
  • Maintained positive working relationships with referral sources to promote business services.
  • Facilitated calls to and from field staff to resolve issues and address concerns.
  • Completed household management tasks for clients within private home settings, including companionship and personal care assistance.
  • Kept close eye on behavior and emotional responses of clients, consulting with Mi Casa to address concerns and protect each person from any harm.
  • Cooked tasty, nourishing meals for patients with conditions to promote better nutrition.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Supervised daily activities and provided assistance when needed.
  • Checked vital signs on a daily basis and contacted Mi Casa or physician regarding any patient health concerns or behavioral changes
Hobby Lobby- Cashier
Corpus Christi, TX, Texas08/2018 - 03/2019
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Operated cash register for cash, check and credit card transactions with accuracy.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Assisted customers with special services, account updates and promotional options.
  • Reviewed weekly sales circulars and monitored price changes.
  • Helped over numerous guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Served needs of various customers in busy environment.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Educated customers on promotions to enhance sales.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Worked closely with team to solve problems and handle customer concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Accomplishments
  • CERTIFIED MEDICAL ASSISTANT
  • HOME HEALTH CARE PROVIDER 1 yr
  • Awarded for professionalism at South Texas Vo Tech for Certified Medical Assistant
  • Excellent communication skills
  • Excellent voice
  • Excellent in working with the elderly
  • Excellent in providing education on subject matters or instruction
  • Professional
  • Reliable
  • Honest
  • Dependable
  • Hardworking
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Resume Overview

Companies Worked For:

  • Fallas
  • MI CASA
  • Hobby Lobby

School Attended

  • South Texas Vo Tech

Job Titles Held:

  • Customer Service Cashier
  • Home Health Care Provider
  • Cashier

Degrees

  • Associate of Science : Certified Medical Assistant

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