customer service cashier resume example with 17+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Friendly Customer Service Cashier with 15 years of experience working in retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person with ability to mediate various disputes. Reliable , offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in office and a quick learner in areas and flexible with changing business needs.
Skills
Product Organization
Shipping and Receiving
Store Merchandising
Product Restocking
Cash Handling
Cash Register Operation
Purchasing
Customer Complaint Resolution
Product Location
Issuing Receipts
Good Telephone Etiquette
Customer Direction
Sales
Invoicing
Cleaning
Sales Goals
Guest Services
Point of Sale Systems
Product Knowledge
New Product Information
Visual Displays
Quality Management
Purchase Assistance
Work History
03/2019 to CurrentCustomer Service CashierKroger | Duluth, GA,
Counted cash in register drawer at beginning and end of shift.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Requested official identification for tobacco and alcohol purchases and verified details, consistently meeting strict legal standards of underage sales.
Maintained current knowledge of store promotions and highlighted sales to customers.
Assisted customers by answering questions and fulfilling requests.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Helped customers manage large purchases by collecting items from shelves and storage locations.
Prepared beverages and filled food orders for customers.
Used POS system to enter orders, process payments, and issue receipts.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
01/2012 to 02/2019Office AssistantArkansas State Highway Transportation Department | Wynne, AR,
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
Processed payments and documented account changes for financial accuracy and transparency.
Verified accuracy of business records by consistently updating customer information.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Oversaw automated tracking and documentation of data, client correspondence and office operations.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Arranged rapid office equipment repair and maintenance with vendors.
Organized, stored and retrieved files to enhance daily operations and support customer needs.
06/2006 to 12/2012Order PickerLineage Logistics | Redlands, CA,
Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Joined company's Safety Committee to share ideas on ways to bolster OSHA compliance and prevent accidents and mishaps.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Unloaded deliveries from trucks in prompt fashion.
Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
Worked with customers to pack items according to specific desires and requirements.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Noted unsafe components inside packages and discussed concerns with supervisors.
Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Added packed boxes to conveyor belts for movement to shipping stations.
09/2003 to 01/2007Forklift OperatorLp Building Products | Louisville, KY,
Prevented waste when transferring materials between transport containers and processing equipment.
Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
Coordinated team member movements based on current needs, avoiding safety concerns or delays.
Located proper slots on storage racks and set pallets in place with forklift.
Manually counted Number of picked and packaged orders for any loss.
Loaded transfer truck with front end loader.
Stacked merchandise on both partial and full pallets and removed empty pallets from sales floor.
Removed orders from storage, wrapped and staged for shipments.
Unloaded cartons from pallets and filled storage racks with cartons.
Unloaded materials and goods at designated locations for best project availability.
Organized and secured stored materials and parts in designated area.
Maneuvered swivel-hooks, hoists and elevating platforms to move materials.
Transported goods between warehouse locations according to shipment and storage needs.
Received cargo by removing it from trucks by hand.
Inspected equipment for defects and performed repairs or maintenance tasks.
Education
Expected in to to Associate of Arts | Business AdministrationSanta Fe College, Gainesville, FLGPA:
Certifications
Have my customer assistance technology certification.
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