customer service cashier resume example with 1+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives.
Skills
Product Organization
Sales
Store Merchandising
Cleaning
Product Restocking
Sales Goals
Cash Handling
Cash Register Operation
Purchasing
Product Knowledge
Customer Complaint Resolution
New Product Information
Product Location
Visual Displays
Issuing Receipts
Quality Management
Good Telephone Etiquette
Purchase Assistance
Customer Direction
Work History
06/2020 to 09/2020Customer Service CashierKroger | Chester, VA,
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
Greeted customers and responded to informational requests.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved issues with cash registers, card scanners and printers.
Trained new team members in cash register operation, stock procedures and customer service.
Properly verified customer identification for alcohol or tobacco purchases.
Collected merchandise from store and searched back-end locations for customer purchases.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Scanned items quickly to keep lines moving and reduce overall wait time.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Distributed new merchandise efficiently to different departments.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Promoted specific item options to drive sales and achieve add-on purchases.
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered advice.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Helped customer locate and select appropriate merchandise throughout store.
Assisted with purchases, locating items and signing up for rewards programs.
Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Stayed up to date on current item discounts to support promotions.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Welcomed customers, offering assistance to help find necessary store items.
Processed customer payments quickly and returned exact change and receipts.
Answered phone calls to assist customers with questions and orders.
04/2015 to 04/2016Customer Service CashierKroger | Cordova, TN,
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
Greeted customers and responded to informational requests.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved issues with cash registers, card scanners and printers.
Trained new team members in cash register operation, stock procedures and customer service.
Properly verified customer identification for alcohol or tobacco purchases.
Collected merchandise from store and searched back-end locations for customer purchases.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Scanned items quickly to keep lines moving and reduce overall wait time.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Distributed new merchandise efficiently to different departments.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Promoted specific item options to drive sales and achieve add-on purchases.
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered advice.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Helped customer locate and select appropriate merchandise throughout store.
Assisted with purchases, locating items and signing up for rewards programs.
Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Stayed up to date on current item discounts to support promotions.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Welcomed customers, offering assistance to help find necessary store items.
Processed customer payments quickly and returned exact change and receipts.
Answered phone calls to assist customers with questions and orders.
11/2013 to 02/2014Customer Service CashierKroger | Corvallis, OR,
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
Greeted customers and responded to informational requests.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved issues with cash registers, card scanners and printers.
Trained new team members in cash register operation, stock procedures and customer service.
Properly verified customer identification for alcohol or tobacco purchases.
Collected merchandise from store and searched back-end locations for customer purchases.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Scanned items quickly to keep lines moving and reduce overall wait time.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Distributed new merchandise efficiently to different departments.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Promoted specific item options to drive sales and achieve add-on purchases.
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered advice.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Helped customer locate and select appropriate merchandise throughout store.
Assisted with purchases, locating items and signing up for rewards programs.
Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Stayed up to date on current item discounts to support promotions.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Welcomed customers, offering assistance to help find necessary store items.
Processed customer payments quickly and returned exact change and receipts.
Answered phone calls to assist customers with questions and orders.
Education
Expected in 04/2013 to to GED | James Monroe High School, Lindside, GPA:
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