Customer Service Cashier Resume Example
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CUSTOMER SERVICE CASHIER
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage while exceeding sales and productivity objectives.
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Skills
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Experience
03/2020 to 07/2020
Customer Service CashierAmerican Dining Creations － Sturbridge , MA
- Greeted customers warmly and responded to requests for information.
- Redeemed coupons and cross-sold products.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution. - Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution. - Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
- Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution. - Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
- Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution. - Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution. - Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution. - Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution. - Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution. - Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution. - Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution. - Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution. - Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution. - Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
05/2013 to 11/2015
Personal Care AssistantSkyview Homecare Agency － City , STATE
- Laundered clothing and bedding and changed linens [Number] times per [Timeframe] to prevent spread of infection.
- Worked with supervisory medical staff to review cases and improve care.
- Recorded client status progress and challenges in logbooks and reports.
- Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
- Assisted with meal planning to meet nutritional plans.
- Ambulated individuals with safe and effective strategies around home, public and medical locations.
- Transported clients to complete required tasks such as medical appointments and grocery shopping.
- Scheduled recurring service appointments to provide client care as needed.
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Helped clients maintain daily living standards by assisting with personal hygiene needs.
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
- Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Planned daily activities to allow clients opportunities for light exercise.
- Built strong and trusting rapport with clients and loved ones.
02/2004 to 11/2012
Server/Wait Staff MemberSunrise Restaurant － City, State
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
- Promoted desserts, appetizers and specialty drinks.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
- Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Education and Training
06/1995
High School DiplomaMidwood High School － City, State
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Resume Overview
School Attended
- Midwood High School
Job Titles Held:
- Customer Service Cashier
- Personal Care Assistant
- Server/Wait Staff Member
Degrees
- High School Diploma
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