Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I am a team player with strong customer service skills. I manage stressful situations very well and enjoy serving the public. I have inventory management skills and enjoy being busy. I can work in a fast pace enviroment.

Skills
  • POS systems
  • Merchandise restocking
  • Liquor regulations and compliance
  • Credit and cash transactions
  • Cash drawer balancing
  • Issue resolution
  • Cash register operation
  • Staff mentoring
  • Ordering and stocking
  • Customer assistance
  • Cash management
  • Loss prevention
  • Payment processing
  • Training and mentoring
Education and Training
Andalusia High School Andalusia, AL Expected in 05/1999 High School Diploma : - GPA :
Experience
Mohawk Industries - Customer Service Associate Cashier
Usa Jacksonville Fl Ssc #122 (, FL, 10/20 - 06/21
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inspected items for damage and obtained replacements for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Francesca's Collections, Inc. - Infusion Tech Team Leader
Winston Salem, NC, 08/17 - 09/18
  • Delegated daily tasks to team members to optimize group productivity.
  • Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
  • Counted, sorted and stacked finished pieces for easy access.
  • Resolved [Type] issues and escalated high-level concerns for assessment.
  • Monitored team progress and enforced deadlines.
  • Followed staffing strategies to achieve production goals.
Shaw Floors - Twister Operator
City, STATE, 02/2002 - 08/2005
  • Set up and operated production equipment in accordance with good manufacturing practices and SOPs.
  • Tended to as many as [3] machines at once, monitoring operations and adjusting settings to maintain production levels.
  • Inspected final products to verify conformance with specifications and assign grades.
  • Cleaned and lubricated machines using air hoses, cleaning solutions, rags and grease guns.
  • Replenished supplies with full packages to keep production moving smoothly.
  • Placed bobbins on spindles and inserted spindles into bobbin-winding machines.
  • Repaired and replaced worn and defective parts or components using hand and powered tools.
  • Studied guides, samples and specification sheets to identify and implement correct machine setup plans.
  • Documented production data in daily logs and discussed levels with supervisor to optimize approaches.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
A.W. Herndon - Assistant Store Manager
City, STATE, 3/01/10 - 5/01/12
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Coached and developed store associates through formal and informal interactions.
  • Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
  • Recruited, interviewed and hired qualified employees to provide top-quality service.

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resume Strength

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Resume Overview

School Attended

  • Andalusia High School

Job Titles Held:

  • Customer Service Associate Cashier
  • Infusion Tech Team Leader
  • Twister Operator
  • Assistant Store Manager

Degrees

  • High School Diploma

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