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Customer Service Associate Cashier Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworkingcustomer service clerk with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Skills
  • Complaint Resolution
  • Customer Relations
  • Product Scanning
  • Customer Transactions
  • Feedback Acceptance
  • Problem Solving
  • Payment Processing
  • Cash Register Operations
  • Inventory Stocking
  • Honest and Ethical
  • Product Location
  • Call Response and Transfer
  • Cash Handling
  • Credits and Refunds
  • Cooperative Attitude
  • Employee Training
  • Sweeping and Mopping
  • Cleaning and Sanitizing
  • Reliable and Responsible
  • Detail-Oriented
  • Relationship Building
  • Active Listening
  • Total Sales Reconciliation
  • Service Minded
  • Social Perception
  • Adaptable and Flexible
  • Basic Mathematics
  • Coupon Redemption
  • Creative Thinking
  • Return and Exchange Processing
  • Total Payment Calculation
  • Check Cashing
  • Till Counting
  • Coin and Currency Counting
Education
Iowa Western Community College Council Bluffs, IA Expected in 02/1975 Associate of Arts : Community Service - GPA :
Work History
Sam's Club - Customer Service Associate Cashier
Cambridge, OH, 05/2020 - Current
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Maintained cash drawer of $100.00 or more per shift.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record all transactions accurately and efficiently.
  • Learned cashier and [stocker] positions and provided backup at key times.
Dollar General Store - Retail Associate
City, STATE, 05/2019 - 12/2020
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Helped customers complete purchases, locate items and join reward programs.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
USPS - Window Clerk/Mail Clerk
City, STATE, 03/1983 - 04/1995
  • Assisted customer by locating items, processing payments and carrying out heavy purchases.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Checked packages and merchandise for damage and notified vendors.
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Consistently lifted materials weighing as much as 70 pounds.
  • Assisted customers by answering questions and fulfilling requests.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Answered questions about store policies and addressed customer concerns.

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Resume Overview

School Attended
  • Iowa Western Community College
Job Titles Held:
  • Customer Service Associate Cashier
  • Retail Associate
  • Window Clerk/Mail Clerk
Degrees
  • Associate of Arts