LiveCareer-Resume

customer service and cashier security officer resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • N//A
  • Customer Service
  • Cashiering
  • Early childhood education
  • Communication skills (Less than 1 year)
  • Security
  • Cash handling
  • Multilingual
  • Bilingual
  • Technology sales
  • Spanish
  • Sales
  • Languages
  • Spanish - Intermediate
  • Certifications and Licenses
  • N/A
  • February 2018 to February 2018
  • Honest and Ethical
  • Credits and Refunds
  • Employee Training
  • Professional Demeanor
  • Law Enforcement Collaboration
  • Cooperative Attitude
  • Verbal and Written Communication
  • Staff Supervision
  • Merchandise Packaging
  • De-escalation Techniques
  • Fitting Room Oversight
  • Cash Register Operations
  • Call Response and Transfer
  • Product Location
  • Cash Handling
  • Gift Wrapping
  • Price Identification
  • Product Scanning
  • Federal and State Regulation Compliance
  • CCTV Monitoring
  • Shipment Procedures
  • Incident Reporting
  • Crisis Management Plans
  • Customer Relations
  • Intruder Removal
  • Attentive and Observant
  • Theft Prevention
  • Cleaning and Sanitizing
  • CPR Certified
  • Fire Department Communication
  • Work Task Prioritization
  • Employee and Visitor Screening
  • Emergency Response
  • Security Regulation Enforcement
  • Security Team Coordination
  • First Aid Training
  • Intrusion Detection
  • Inventory Stocking
  • Intruder Response and Removal
  • Feedback Acceptance
  • Detail-Oriented
  • Team Player
  • Customer Transactions
  • Reliable and Responsible
  • Pattern Recognition
  • Problem Solving
  • Detailed Activity Logs
  • Ground Patrol
  • Complaint Resolution
  • Policies and Procedures
  • Payment Processing
  • Schedule Coordination
  • Bookkeeping Software
  • Microsoft Office
  • Analytical Thinking
  • Account Invoicing
  • Adaptable and Flexible
  • Coaching and Mentoring
  • Active Listening
  • Coin and Currency Counting
  • Armed Security Guard Certification
  • Corporate Bill Payment
  • Transaction Balance Sheets
  • Accounting Software
  • Reporting and Documentation
  • Contraband Seizure
  • Checkout Station Oversight
  • Database Query Software
  • Network Monitoring Software
  • Weight and Measurement
  • Social Perception
  • Point of Sale Software
  • Project Management Software
  • Tampering Detection
  • Team Training
  • Till Counting
  • Relationship Building
  • Total Payment Calculation
  • Team Collaboration
  • Goal Setting and Achievement
  • Creative Thinking
  • Personal Protection
  • Return and Exchange Processing
Work History
Customer service and cashier, Security Officer, 05/2020 - 07/2023
Bass Pro Shops Bossier City, LA,
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Cashier/Customer Service, 11/2019 - Current
Burlington Stores City, STATE,
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Receptionist Clerk, 01/2021 - 04/2023
Swan And Dolphin Hotel City, STATE,
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Cashier and Customer Service, Cashier/Customer Service, 04/2019 - 09/2019
Carter’s City, STATE,
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
High school diploma: , Expected in 05/2020
-
Maynard Evans High School - Orlando, FL,
GPA:
Status -
  • Honoree of [Honor Name]
  • Awarded [Award Name]
  • Honor Roll [Semester and Year]
  • [Number] GPA
  • [Scholarship Name] Scholarship Recipient
  • Elected to [Elected Position] for [Student Organization, Fraternity or Sorority] in [Year]
  • Elected Captain of [Team]
College Degree: Health Administration, Expected in
-
Rasmussen College - Lake Elmo, MN
GPA:
Status -
  • Honoree of [Honor Name]
  • Awarded [Award Name]
  • Honor Roll [Semester and Year]
  • [Number] GPA
  • Ranked in Top [Number]% of class
  • summa cum laude graduate
  • cum laude graduate
  • magna cum laude graduate
  • Study Abroad: [Location], [Subject]
  • Capstone Project: [Project Name], [Your Role and Brief Project Description]
  • Thesis: [Name of Thesis]
  • Research Project: [Project Name], [Project Results Statement]
  • Dissertation: [Name of Dissertation]
  • Dean's List [Semester and Year]
Additional Information
  • Authorized to work in the US for any employer
Languages
Haitian Creole :
Native or Bilingual:
Negotiated :
:
Spanish :
Limited Working:
Negotiated :
:
French :
Limited Working:
Negotiated :
:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Maynard Evans High School
  • Rasmussen College

Job Titles Held:

  • Customer service and cashier, Security Officer
  • Cashier/Customer Service
  • Receptionist Clerk
  • Cashier and Customer Service, Cashier/Customer Service

Degrees

  • High school diploma
  • College Degree

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: