Customer Service and Cashier Resume Example
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CUSTOMER SERVICE AND CASHIER
Summary
Position in Purchasing, Coordinating Materials, Inventory Control or Accounting where strong organizational, analytical and communicative skills produce positive results, increase efficiency and effectiveness, save time and money, deliver excellent service, and enhance company profitability and success.
Skills
| Microsoft Windows 10, 8, 7, XP Pro and Home; and Apple OS and OS-X. Software Applications: Microsoft Word, Excel, PowerPoint, SharePoint, Visio and Outlook; Apple Pages, Numbers and Keynote; and Custom Software for Business, including Ramco for Enterprise Resource Planning (ERP) and Human Resources (HR) Solutions; D.A.R.T., a Digital Analysis Reporting Tool; Odyssey for Cloud-Based Financial, Budgeting and Human Capital Management and Complex, Associated Day-to-Day Business Functions; ISNetworld® for Compliance Issues; and Kronos for Generating Payroll and Time and Attendance Records. |
Experience
Customer Service and Cashier05/2017 to CurrentSolway , MN
- 20+ Years of Successful Experience in Purchasing, Inventory Control and Accounting.
- Can Relate Effectively to People of Diverse Cultural and Educational Backgrounds Promoted to Customer Service desk after two months of cashier training.
- Efficiently process transactions and returns within busy, fast-paced retail environment.
- Operate cash register, scanners and computers.
- Team player and exceptional cash-handling accuracy.
Purchasing and Stores Manager12/2005 to 03/2017Georgia-Pacific Gypsum LLCCity , STATE
- Started with Georgia-Pacific Gypsum LLC in 2005 managing Accounts Payable, including processing all purchase orders and expenses while using the Kronos Payroll System with an Assistant, and also helping with Accounts Receivable.
- Was promoted to a Material Coordinator in 2006 and then to the Purchasing and Stores Manager in 2013.
- Recognized for: Recognized for saving Georgia-Pacific $135,000 by preventing a 5-day plant shutdown by having additional raw material (sugar) at an offsite location while serving as the Purchasing and Stores Manager for Georgia-Pacific's Wallboard Plant in Tacoma.
- Saving $54,000 by preventing 2 shutdowns by having additional raw material (starch) stored at an offsite location, and saving another $62,000 by preventing a 30-hour shutdown by coming in on a holiday weekend without being asked and finding a way to get raw materials delivered on a Sunday.
- Removing $500,000 of obsolete inventory during a year, and renegotiating a $45,848 bid to remove a loader "buried in a rock pile" to $18,738, saving $27,000+, and saving $2,000 more by asking for and getting a lower labor cost.
- Handling two positions when the Purchasing Manager left the company for 13 months.
- Duties also included being the Purchasing and Stores Manager for Georgia-Pacific's Canby, OR Plant that produces fireproof doors, and one of its Distribution Centers in Surrey, British Columbia.
- Background includes buying and sourcing replacement parts; maintenance, repair or overhaul activity (MRO) supplies, goods, and contract services to support Maintenance, Operations and Shipping; creating requisitions for inventory replenishment; developing and maintaining a Contractor List to promote a highly-competitive market for job bidding; reducing the SKU (stock keeping unit) count from 3,200 to 2,000 to create opportunity money for other needs; monitoring Georgia-Pacific's newly-developed Material Manager System; forecasting material and paper orders up to 3 months in advance; negotiating contracts with vendors by collaborating with the Legal Department; monitoring contractors to ensure compliance with ISNetworld® compliance software, a Master Service Agreement (MSA) and a Certificate Of Insurance (COI); and assisting Accounts Payable with discrepancies to find root causes to develop and implement action plans.
Area Control Specialist01/1989 to 01/2005Weyerhaeuser CompanyCity , STATE
- Recognized for accuracy in comparing pricing, quantity and freight charges, and handling any inconsistencies with invoices regarding lumber and rebar orders while serving as an Area Control Specialist for Weyerhaeuser Company at its Distribution Center in Tacoma.
- Started out with Weyerhaeuser in Vendor Maintenance before being promoted to Accounts Payable and promoted again to an Area Control Specialist before moving on to Georgia-Pacific Gypsum Corporation.
Material Coordinator/Storeroom Clerk
- included conscientiously tracking dead stock, conducting obsolescence reviews and handled monthly cycle counts in compliance with GP guidelines with a consistent cycle count accuracy at 95% and above.
- Worked closely with Maintenance Team to close out work orders and obtaining emergency parts and buying supplies with Purchase Card.
Education and Training
Certificate as a Clerk TypistCannon's International Business College of HonoluluCity, State
DiplomaBigfork High SchoolCity, State
Activities and Honors
Rockhurst University Continuing Education Center in Shawnee Mission, KS: Managing Inventories and Cycle Counts Understanding and Managing the Sales and Use Tax Georgia-Pacific Gypsum LLC: Inventory Control Management and Operations Purchasing Techniques and Procedures Negotiating Successful Contracts Understanding How to Create Opportunity Capital Specialized Training: How to Meet Client Needs and Concerns Human Relations and People Skills Training
Skills
Accounts Payable, cash-handling, negotiating contracts, forecasting, Inventory Control, SharePoint, Purchasing
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Resume Overview
School Attended
- Cannon's International Business College of Honolulu
- Bigfork High School
Job Titles Held:
- Customer Service and Cashier
- Purchasing and Stores Manager
- Area Control Specialist
- Material Coordinator/Storeroom Clerk
Degrees
- Certificate as a Clerk Typist
Diploma
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