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cusrtomer service associate cashier resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Skilled Server offering 20 years of experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Enthusiastic Cashier with 20 years of experience helping customers complete transactions. Talented at fielding customer questions, providing recommendations and ringing up on POS cash register. History of increasing sales by promoting current deals. Organized third key /cashier experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor. Dedicated cashier with 20 years of experience collecting customer payments. Accurately take payments, calculate cash accurately, detect counterfeit bills and report. Detailed and speedy when counting cash to balance cash drawer. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking customer service/material handling with 30 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues. Kept cash drawers accurate and secure with smooth payment processing and no losses. Security-conscious and customer-focused third key with top-notch teamwork and interpersonal communication skills. Boosted communication with local Spanish immigrants by learning conversational Spanish. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in company specific POS software and customer service. Skilled at cashiering with dedication to efficiency and accuracy. Friendly Cashier offering more than 20 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Dedicated retail Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing 20 years of experience and deep knowledge of boutique-type products. Reliable customer service/cashier offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in retail and stock]areas and flexible with changing business needs. Focused cashier with strong understanding of retail operations. Offering 20 years of experience in high-volume settings. Highly service-minded and professional with customers and employees alike.

Skills
  • Cleaning procedures
  • Wire transfers
  • Cash handling
  • Payment processing
  • Loss prevention
  • Product knowledge
  • Basic math skills
  • Merchandising expertise
  • Drawer management
  • Coupons and gift cards
  • Point of sale knowledge
  • Inventory management
  • Identification checks
  • Product restocking
  • Liquor law compliance
  • Refunds and exchanges
  • Customer assistance
  • Store merchandise stocking
  • Security monitoring
  • Product upselling
  • Inventorying products
  • Check cashing
  • Currency sorting
  • Cash report creation
  • Bagging and packaging
  • Multi-tasking ability
  • Order taking
  • Currency counting
  • Maintaining store appearance
  • Cash drawer management
  • Cleaning and sanitizing
  • Cleanliness
  • Cash register skills
  • Product and service sales
  • Cash register systems
  • Cash balancing
  • Payment collection
  • Heavy lifting
  • Retail merchandising
Work History
Cusrtomer Service/Associate Cashier, 10/2019 - Current
Omni Hotels Los Angeles, CA,
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
Housekeeping Attendant, 06/2018 - 10/2019
Trimberridge , Marcus Corpoartion City, STATE,
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Kept building entryway glass clean and polished for professional presentation.
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked minibars with necessary beverages and supplies.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
Retail Fulfillment/Warehouse Material Handler, 09/2004 - 06/2019
American Girl City, STATE,
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes 100%.
  • Blocked and faced products on displays and shelves in accordance with company policy.
Third Key/Sales/Customer Service Cashier, 04/2003 - 09/2004
Eitienne Aigner City, STATE,
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Handled approximately 100 daily credit and cash transactions for customers with accuracy and speed.
  • Educated customers on promotions to enhance sales.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Counted cash in register drawer at beginning and end of shift.
  • Requested official identification for dl purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Worked closely with store manager to solve problems and handle customer concerns.
  • Learned stock check in and and inventory positions and provided backup at key times.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Assisted customers by answering questions and fulfilling requests.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Verified over $[Amount] of cash and credit payments daily.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers locate appropriate store locations of leather goods . shoes and accessories products, answered questions about products and provided solutions for various sizing and color coordination issues.
  • Served needs of more than 25 customers in busy retail sales environment.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Set up new sales displays each week.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Prepared and submitted end-of-shift reports using company bank reconciliation software.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Conducted inventory counts by adding each item in stock and documenting in company software.
  • Checked prices for customers and processed items sold by scanning barcodes.
Education
High School Diploma: , Expected in 06/1969
-
Wilmot High School - Wilmot, WI
GPA:
Status -
Bachelor of Arts: Speech And Communications, Expected in 06/1975
-
Carthage College - Kenosha, WI
GPA:
Status -

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Resume Overview

School Attended

  • Wilmot High School
  • Carthage College

Job Titles Held:

  • Cusrtomer Service/Associate Cashier
  • Housekeeping Attendant
  • Retail Fulfillment/Warehouse Material Handler
  • Third Key/Sales/Customer Service Cashier

Degrees

  • High School Diploma
  • Bachelor of Arts

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