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Credentialed Medical Assistant Resume Example

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CREDENTIALED MEDICAL ASSISTANT
Summary

Dedicated and dependable Credentialed Medical Assistant offering 27 years in direct patient care and medical office experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Skills
  • Charting expertise
  • Understands medical procedures
  • Inventory and supply management
  • HIPAA compliance
  • Documentation procedures expert
  • Advanced anatomy knowledge
  • Proper sterilization techniques
  • Conflict resolution abilities
  • Quick problem solver
  • EKG set up and monitoring
  • First aid
  • Medical terminology knowledge
  • Certified in Basic Life Support (BLS)
  • Stocking supplies
  • Calm and level-headed under duress
  • Human anatomy and physiology
  • Patient scheduling
  • Reliable transportation
  • Preparing specimens and samples
  • Specimens collection and processing
  • Pulmonary function tests (PFTs)
  • Valid Massachusetts driver's license
Experience
December 2013 to Current
Harrington Physicians ServicesSpencer, MACredentialed Medical Assistant
  • Assisted physicians by preparing patients for procedures, including EKGs, glucose testing, injections and pulmonary function tests.
  • Prepared, reviewed and submitted patient statements to determine factual accuracy.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Assessed, documented and monitored vital signs for more than 30 patients per day.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Evaluated and reported current equipment inventory to appropriate sources.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Participated in maintenance of safe conditions within facility and other related areas.
  • Supervised clinical duties in medical office setting, including coordinating medical assists scehdules to ensure the office is properly staffed from mornig to evening for physicians.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Scheduled appointments for patients via phone and in person.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Communicated with medical transcriptionists regarding patient medical records.
  • Requested scripts from doctors and verified insurance and coding.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Sterilized medical instruments to streamline procedural use.
  • Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Identified operational improvements to drive efficiency and quality of care.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Communicated with patients by phone and via written correspondence.
April 2007 to December 2013
Saint Vincent Physician ServicesAuburn, MAMedical Assistant
  • Assisted physicians by preparing patients for procedures, including EKGs, glucose testing and pulmonary function tests.
  • Prepared, reviewed and submitted patient statements to determine factual accuracy.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Assessed, documented and monitored vital signs for more than 30 patients per day.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Evaluated and reported current equipment inventory to appropriate sources.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Participated in maintenance of safe conditions within facility.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Scheduled appointments for patients via phone and in person.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
August 2004 to June 2007
Wachusett Extended Care FacilityHolden, MAOfffice Scheduler and Payroll Coordinator
  • Handled the upkeep and day-to-day management of the company timekeeping system.
  • Managed payroll for over 80 hourly and salaried employees.
  • Generated relevant paperwork and payroll reports.
  • Entered corrected records into and added additional adjustments as required.
  • Calculated overtime, vacation sick hours and other categories of time.
  • Kept operations in compliance with requirements by applying knowledge of applicable regulations, legal statutes and tax code information.
  • Responded to requests for information as company expert on payroll operations.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained customer records with timely and accurate database updates.
  • Provided exceptional customer service through effective telephone communication and follow-ups.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Implemented new recordkeeping and documenting systems to improve organization and traceability.
Education and Training
October 1993
High Tech Institute
Sacramento, CAMedical Assistant Program
August 1990
David Prouty High School
Spencer, MA
GED
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Resume Overview

Companies Worked For:

  • Harrington Physicians Services
  • Saint Vincent Physician Services
  • Wachusett Extended Care Facility

School Attended

  • High Tech Institute
  • David Prouty High School

Job Titles Held:

  • Credentialed Medical Assistant
  • Medical Assistant
  • Offfice Scheduler and Payroll Coordinator

Degrees

  • Medical Assistant Program
    GED

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