Costumers Service Representative Cashier Team Lead resume example with 4 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Dedicated employee with strengths and customer service, sales, and promotion strategies solid leaders successfully follows through with Team goals and expectations. Friendly with strong communication and interpersonal skills to maintain loyal business. Offers great problem-solving skills to quickly address questions and concerns. Punctual employee with excellent interpersonal abilities. Skilled in creating constructive and Cooperative working relationships with Team settings. Solid leader successfully follows through with Team goals and expectations
Skills
Loss prevention
Merchandise stocking
Store opening and closing
Security monitoring
Hard-working
Cash register operation
Cash management
Customer assistance
Issue resolution
Employee engagement and motivation
Experience
11/2021 to 12/2021Costumers Service Representative/Cashier Team LeadDoller Tree | City, STATE,
Scanned, priced and bagged customer groceries quickly to keep lines moving.
Processed payments promptly for customers to exceed productivity standards.
Rotated and merchandised products at point-of-sale to improve impulse buy rate.
Answered customer questions and provided store information.
Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
Helped customers find specific products, answered questions and offered product advice.
Prepared cash deposits and balanced store safe for opening and closing of business.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
01/2016 to 10/2017Cashier/Sales Representative/Food Preparation WorkerMcdonalds, PDI FOODS | City, STATE,
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Re-stocked, organized and arranged service and food stations.
Packaged and stored food products appropriately for proper handling and preservation.
Acquired new skills to support team and further accommodate customer needs.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Stocked hot and cold cases and displays to offer wide variety of prepared foods to guests.
Worked in fast-paced, ever-changing environment.
Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
Presented tasteful and attractive dishes to customers, kept sanitized and orderly kitchen environment and stored food and supplies properly for efficient retrievability.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Stored food in designated containers and storage areas to prevent spoilage.
Removed trash and cleaned kitchen garbage containers.
Portioned and wrapped food or placed directly on plates for service to patrons.
Observed food safety and sanitation protocols to reduce germ spread.
Restocked cupboards, refrigerators and service stations with new food items or supplies.
Prepared workstations with ingredients and tools to increase efficiency.
Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Conducted pre-inspections to keep trucks reliable and well-maintained.
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted and processed credit and cash payments, making correct change from cash register drawer.
Customer satisfaction was my goal.
11/2008 to 11/2010Costumers Service Representative/Cashier Team LeadValue City Dept. Store | City, STATE,
Processed payments promptly for customers to exceed productivity standards.
Scanned, priced and bagged customer groceries quickly to keep lines moving.
Rotated and merchandised products at point-of-sale to improve impulse buy rate.
Answered customer questions and provided store information.
Helped customers find specific products, answered questions and offered product advice.
Helped with purchases and signed customers up for rewards program.
Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
Prepared cash deposits and balanced store safe for opening and closing of business.
Processed refunds for worn, damaged and broken merchandise.
08/2008 to 10/2008Cashier/Prepared Foods Team MemberQudoba | City, STATE,
Delivered exceptional service to meet customers' prepared foods needs.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Prepared workstations with ingredients and tools to increase efficiency.
Portioned and wrapped food or placed directly on plates for service to patrons.
Prepared meats, vegetables or desserts according to orders or instructions.
Prepared variety of foods according to exact instructions and recipe specifications.
Replenished and organized department supplies throughout each shift.
Restocked cupboards, refrigerators and service stations with new food items or supplies.
Observed food safety and sanitation protocols to reduce germ spread.
Removed trash and cleaned kitchen garbage containers.
Carried food supplies, equipment and utensils to and from storage and work areas.
Education and Training
Expected in 11/2017GED | St.louis Public Library, St Louis, MO, GPA:
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Resume Overview
School Attended
St.louis Public Library
Job Titles Held:
Costumers Service Representative/Cashier Team Lead