Competent Security Officer with Three years of experience in Multiple environments. Remains alert at all times and maintains excellent coverage of densely populated events. Quick and agile individual with strong critical thinking capabilities.
To observe and report as well as patrol the premises of the contracted site of TBC Corporation in intervals, as well as to be in view of the employees of the building(s) to ensure their safety and make them feel safe at all times. Other duties included patrolling the parking garage and deterring trespassers from going past the fourth floor to the sky floor; patrolling the surrounding parking lots to prevent any damage to vehicles or other kinds of property damage, as well as assisting any lost guests/customers with directions. Smaller duties included assisting with local contractors and allowing them access to the building(s), assisting cleaning crew with access of the building as; assisting the property manger(s) with any other mundane tasks that requested assistance; When necessary to assist local first responders when called as well as provide first aide within my scope of practice until first responders are able to arrive on scene ;confirming that any entrances or exits to any/all buildings are secured one all employees have left for the night as well as double check the security of the doors on my final patrol before I go home myself. End of shift duties included a final patrol of the parking lots, parking garage as well as a final check on all entrances and exits to the building(s), other end of shift duties included disinfecting/cleaning the patrol gold cart as well as securing it in storage and plugging it in to charge for the night, as well as writing a end of shift report and securing the patrol golf cart keys and post phone in their designated areas.
To observe and report as well as patrol the premises of the contracted site of PGA National on the overnight shift. Duties included inspecting the patrol vehicles as well as sanitizing/cleaning it from the previous shift, as well as refueling the vehicle when necessary. My primary position was Unit 8, there were three patrol vehicles in total on overnights, each patrol had their designated patrol areas due to the size of the property. The position of Unit 8 primarily entailed patrolling of the east side of the property as well as going to the off property locations. Main duties included: issuing parking tickets to individuals parked overnight or incorrectly on the streets as well as issuing citations to those who have left trash or debris out in their yard per HOA and POA standards for the communities and sub-communities. Smaller duties entailed foot patrols around community and sub-community pools to ensure the safety of after hours swimmers, as well as respond to any calls given over the radio concerning from the Base Communications Officer on duty in regards to residents requesting assistance that involved help with groceries, non-emergency lift assists, as well as noise complaints, and dead animal removals. Once a week the patrol vehicles were washed and cleaned exterior wise. End of shift duties required a freshly charged battery in the radio, as well as disinfecting/cleaning the vehicle, and end of shift vehicles inspection and report, as well as providing pass down to the Officer relieving me, informing them of any oddities during the shift.
To provide exceptional customer service in greeting guests at the guard gate, getting their I.D.s and logging them in at an efficient and timely manner, giving the guests directions to where they're going such as the clubhouse, golf shop, or even a resident's home. Other duties included assisting residents or guests who call on the phone line that would be answered by the third ring, and if they requested help at their home I was to dispatch the on duty patrol officer (In a marked vehicle actively patrolling the property), if a resident or club employee were to call requesting medical assistance I was to ask as many questions as possible regarding the individuals health as well as dispatching the on duty patrol paramedic (In a marked patrol vehicle actively patrolling the property) as well as dispatching first responders if deemed necessary regarding the individuals condition, while on the phone, as well as communicating on the radio I also had to multi-task as well by using the computer dispatching system sending calls digitally so that the patrol officers were able to write incident reports. Other duties included assisting the on duty supervisor with camera checks of the property to ensure the cameras and their sensors were working properly, as well as the perform other tasks that the on duty supervisor or site director requested of me. End of shift duties were to make sure that the on duty patrol officers and paramedics submitted their incident reports for the next on duty supervisor to review, as well as inputting any important information that happened during the shift for all other officers to view in the digital pass down on the computer, as well as giving a verbal pass down to my relieving officer and signing payroll at the end of my shift.
To provide excellent customer service and hospital stay for patients by welcoming visitors and employees, confirming that they were allowed to visit the specific patient requested, and issuing out a guest pass stickers, as well as giving them directions through the hospital as to where they needed to go as well as preventing anyone from entering the hospital with any kind of weapons or firearms by making them go through the metal detecter. Other duties included patrolling the interior of the hospital, making sure everything was safe and that doors were secured properly after staff had left for the evening; to patrol the exterior of the hospital via patrol vehicle; as well as blocking off the roadways when there was an incoming trauma hawk as the landing pad was on the ground and staff had to cross main roadways to and form the landing pad. Other duties included sitting with baker acted patients to ensure their safety and the safety of the hospital staff; as well as assisting the patients to and from the bathroom. Smaller duties included responding to codes being called in the hospital, and dealing with the codes to hospital safety standards; another duty was to transport deceased patients form their beds to the morgue gurney to the hospital morgue and place their carcasses in the freezer of the morgue. Smaller duties included cleaning the front desk security station as well as disinfecting special access security badges. End of shift duties included replacing the battery in my radio, a verbal pass down to the officer relieving me as well as the oncoming supervisor and to ensure that I was clocked out.
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