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cna hha pca resume example with 19+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Hardworking and reliable health care worker with strong ability in personal care. Offering bathing grooming and motion skills . Highly organized, proactive and punctual with team-oriented mentality. and I am bilingual

Skills

Interviewing witnesses

Monitoring field personnel

Supervising team

Observation

Providing customer support

Direct patient care and advocacy

Alzheimer/Dementia certified

Experience
CNA HHA PCA , 01/2020 to Current
Sunrise Senior LivingBellevue, WA,
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Reported concerns to supervisory CNA to maintain optimal care for all client needs.
  • Administered personal care to clients within private home settings and championed patient independence and well-being.
  • Monitored client behaviors and emotional states, reporting concerns to CNA and documenting information in files.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
Food Manager, 06/2019 to 02/2020
YeswayFort Pierre, SD,
  • Prepared and led food service training programs to teach staff food safty], food prep and service .
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Reduced food waste [Numb]% by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Supervised staff preparing and serving all meals per day.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
  • Revamped and motivated kitchen staff to be highly efficient and produce consistent quality.
  • Interviewed, hired, and supervised back of house staff.
  • Trained employees on correct cooking techniques, safety standards and performance strategies.
  • Coordinated preparation of customer meals and monitored food handling for safety purposes.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Assisted restaurant ownership with pricing by providing information about ingredient costs and correct portioning.
CNA HHA PCP, 02/2016 to 01/2020
Global Partners LpWorcester, MA,
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Advocated for establishment of healthier lifestyle practices to achieve optimal wellness.
  • Recorded vitals and communicated with physicians to provide health updates.
  • Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
  • Assisted patients by answering questions and offering help with health system coordination, patient rights and privacy of personal information.
  • Delivered high level of assistance in general household duties, which included cooking, meal prep and food shopping.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Delivered activities that provided cognitive stimulation and entertainment.
  • Followed physician orders when providing care and monitoring client well-being, safety and comfort.
  • Administered personal care to clients within private home settings and championed patient independence and well-being.
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
  • Mopped floors, vacuumed, washed dishes and performed array of other household chores to assist clients.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Managed various daily job tasks, including patient transportation and appointment scheduling.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
Store Manager, 07/1998 to 01/2013
Central Food MarketCity, STATE,
  • Hired, trained and managed team of 10 associates, including evaluating performance and enforcing disciplinary actions.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Processed shipments and maintained stock shelf organization.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Increased profits 100% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Increased profits [Number]% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
  • Interviewed, hired, supervised and trained 20 employees and instituted mentoring program to develop skills, leadership and employee excellence.
  • Arranged inventory in rotation from oldest to newest, moving aging items to customers first to maintain fresh stock.
  • Addressed customer inquiries and resolved complaints.
  • Oversaw daily cash register operations and cash management and kept errors at 0% rate by implementing good training system.
  • Completed series of training sessions to advance from Assistant Manager to Store Manager.
  • Oversaw inventory management to minimize waste.
Education and Training
CNA HHA : Medical Assisting, Expected in 02/2016 to Life Stream - New Bedford, MA,
GPA:
Certifications
  • First Aid/CPR
,

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Resume Overview

School Attended

  • Life Stream

Job Titles Held:

  • CNA HHA PCA
  • Food Manager
  • CNA HHA PCP
  • Store Manager

Degrees

  • CNA HHA

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