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chocolate store associate resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Customer service professional. 5 years of experience building relationships and attending to needs of customers as well as members. Strategic-thinking leader with expertise in coordination of events as well as training. Strong work ethic, both reliable and flexible. Determined to deliver exceptional service. Confident in being a phenomenal employee and team member. Maintain a positive and friendly attitude towards everybody. Motivated to learn new skills and looking forward to gaining experience in different areas.

Skills
  • Flexible Schedule
  • Teamwork and Collaboration
  • Customer Service
  • Strong Work Ethic
  • Complaint Resolution
  • Equipment Maintenance
  • Cash Handling
  • Inventory Control
  • Employee Training
  • Decision Making
  • People Skills
  • Maintenance & Repair
  • Planning & Organizing
  • Friendly, Positive Attitude
  • Critical Thinking
  • Building Customer Relationships and Loyalty
  • Ability to Lift 40 pounds
  • Attention to Detail
  • Safety and Cleanliness Standards
  • Product Knowledge
  • Cleaning and Sanitizing
  • Reliable and Responsible
  • Register Opening and Closing
  • Detail-Oriented
  • Store Opening and Closing
  • Special Orders
  • Friendly and Helpful
  • Gift Wrapping
Experience
Chocolate Store Associate , 11/2019 - Current
Trudeau Memorial Center Coventry, RI,
  • Stock, replenish and organize inventory to keep store merchandise fresh.
  • Welcome customers, offer to help locate items and suggest merchandise without being intrusive.
  • Engage positively with each customer, providing professional and polite support.
  • Package chocolate and other sweets in boxes and bags of different sizes.
  • Add personalized names and decorations onto chocolate using frosting.
  • Maintain clean and organized work environment for employees and customers.
  • Maintain high standards of service during busy holidays.
  • Take care of special orders for events such as weddings, events, etc.
  • Answers phone calls and complete phone orders while communicating with customers and providing updates.
  • Create and place inventory orders for store product on a weekly basis.
  • Gift wrap and use material to decorate and personalize items for customers.
  • Adapt to changes such as being short staffed, working through unexpected circumstances.
  • Cash out customers, close down register by totaling up money and writing a report on a daily basis.
  • Serve ice cream and milkshakes, as well as adding personalized toppings.
  • Work at different store locations when needed.
  • Travel to different store locations to pick up and drop off items.
Bag Room Operations Attendant, 08/2019 - Current
Orchard Park Country Club City, STATE,
  • Greet visitors pleasantly upon arrival and offer immediate assistance.
  • Attend to members and guests requests and quickly handle issues.
  • Maintain high standards of customer service during high-volume work shifts and fast-paced operations.
  • Serve members and guests with enthusiastic, helpful demeanor.
  • Built relationships with members and guests and created a welcoming and warm environment.
  • Plan, coordinate, and lead events, working smoothly and efficiently with others.
  • Demonstrate leadership by making improvements to work processes and helping to train others.
  • Deliver high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintain a clean and organized work environment for self and others.
  • Lift/move heavy equipment.
  • Operate, set up, and clean heavy machinery.
  • Work in intense weather conditions.
  • Thoroughly clean members items before putting away in storage.
  • Clean, detail, and stock golf carts in preparation for outings and events.
Teacher's Assistant, 08/2020 - 02/2021
Doodle Bugs! Children's Learning Academy City, STATE,
  • Assisted teachers with instruction and provided support for all needs and requests.
  • Adapted teaching methods and materials to meet children’s varying needs and interests.
  • Assisted children individually and in small groups to help complete assignments and reinforce learning concepts.
  • Created a positive environment and a safe space for children.
  • Provide breakfast and lunch, attend to specific food needs and requirements.
  • Clean, organize, and disinfect classrooms at the end of every night.
  • Work with teacher’s to coordinate learning and activity plans for the day.
  • Care for children ages 0-12 while adjusting to different personalities and preferences.
  • Communicate with parents/guardians and provide updates throughout the day.
Education and Training
High School Diploma: , Expected in 01/2021
-
Hamburg High School - Hamburg, NY
GPA:
Status -
Associate of Applied Science: Radiation Therapy Technician, Expected in
-
Erie Community College - Buffalo, NY
GPA:
Status -

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Resume Overview

School Attended

  • Hamburg High School
  • Erie Community College

Job Titles Held:

  • Chocolate Store Associate
  • Bag Room Operations Attendant
  • Teacher's Assistant

Degrees

  • High School Diploma
  • Associate of Applied Science

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