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chiropractic assistant receptionist resume example with 1+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Dedicated employee talented at processing high volumes of error-free transactions and meeting departmental goals. Offering 4 years of experience in quickly resolving customer issues and maximizing customer retention opportunities. Proficient in managing conversational flow and diffusing difficult customer situations.

Skills
  • Office equipment operations
  • Meticulous and organized
  • Recordkeeping and bookkeeping
  • Multi-line telephone skills
  • Business operations understanding
  • Organization and efficiency
  • Flexible
  • Data entry
  • Technologically savvy
  • Professional and polished presentation
  • Document control
  • Service-oriented mindset
  • Multitasking and prioritization
Experience
Chiropractic Assistant/ Receptionist , 08/2020 to 11/2020
Affinity Living GroupCanton, NC,
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Scheduled and confirmed appointments.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Processed payments and updated accounts to reflect balance changes.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Kept patient rooms clean between services and removed used linens for laundering.
  • Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
  • Scheduled appointments for patients via phone and in person.
  • Inputted all patient data using chirotouch, making sure all records received appropriate updates.
  • Recorded vital signs and medical history for 100+ patients each day.
  • Determined patients' insurance coverage by notifying carriers and submitted invoices after services had been performed.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Dietary Aide, 01/2020 to 06/2020
Green Zebra GroceryPortland, OR,
  • Assisted chefs with meal prep for 3 daily meals, following strict sanitation and food handling guidelines
  • Served specific meals to patients with special dietary needs.
  • Set over 20 tables before patients arrived to maintain efficiency of meal services.
  • Used dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
Cashier, 05/2019 to 01/2020
Coborn'sFoley, MN,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Received payments for products and issued receipts.
  • Inspected items for damage and obtained replacements for customers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
  • Assisted supervisors with completing end-of-day counts and securing funds to prevent loss or theft.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Resolved issues with cash registers, card scanners and printers.
  • Trained new employees in cashiering procedures, offering assistance in resolving any issues.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Operated cash register, collected payments and provided accurate change.
Cart Pusher, 12/2018 to 04/2019
KrogerCity, STATE,
  • Organized carts in bay after returning from parking lot.
  • Retrieved carts from docking areas in retail parking lots.
  • Maintained smooth check out process by frequently replenishing bag supply and retrieving grocery baskets and carts.
  • Took out store trash and cleaned up parking area every day to keep business presentable.
  • Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
Education and Training
High School Diploma: , Expected in 12/2020 to Ottawa Township High School - Ottawa, Illinois
GPA:
: Psychology , Expected in to College Of DuPage - Glen Ellyn, IL
GPA:

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Resume Overview

School Attended

  • Ottawa Township High School
  • College Of DuPage

Job Titles Held:

  • Chiropractic Assistant/ Receptionist
  • Dietary Aide
  • Cashier
  • Cart Pusher

Degrees

  • High School Diploma

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