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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Attentive Clinic Supervisor monitoring wait times and ensuring efficient patient flow. Energetic professional proven to handle difficult situations with poise and composure. Multitasking Clinic Supervisor with a background ensuring courteous service to patients. Detail-oriented professional with exemplary skills in delegating tasks, issue resolution and leading by example. Offering proactive planning and organizational talents. Conscientious Healthcare professional offering over 25 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Skills
  • Exemplary communication
  • Medical terminology
  • Appointment Scheduling
  • Patient information maintenance
  • Charting
  • Payment collection
  • Insurance claims
  • Completing insurance forms
  • Patient Assessments
  • Simple dressings
  • Monitoring patient progress
  • Patient Scheduling
  • EMR / EHR
  • Compassionate caregiver
  • CPR
  • Orthopedic splints
  • Emptying catheter bags
  • Phlebotomy
  • Prioritizing stat orders
  • Using a centrifuge
  • Electronic health records
  • Diagnostic equipment expertise
  • Medical office administration
Work History
01/2017 to Current
Chiropractic Assistant Path Medical Pembroke Pines, FL,
  • Collected and documented patient medical information such as blood pressure and weight
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
07/2013 to 01/2017
Clinic Supervisor Dignity Health Santa Cruz, CA,
  • Communicated with patients, asked appropriate questions and employed active listening to determine best care.
  • Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
  • Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
  • Managed daily operations of 6-person clinic supporting approximately 300 patients per week.
  • Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
  • Conducted interviews with participants to assess eligibility.
  • Obtained updated contact information from all subjects and verified data for accuracy.
  • Explained questions in better detail for interviewees to allow truthful answers.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Maintained excellent attendance record, consistently arriving to work on time.
08/2011 to 06/2013
Podiatric Medical Assistant Kaiser Permanente Greenwood Village, CO,
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
  • Implemented care and efficiency improvements to support and enhance office operations
  • Called and faxed pharmacies to submit prescriptions and refills
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records
  • Oriented and trained new staff on proper procedures and policies
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Explained procedures to patients to reduce anxieties and increase patient cooperation
05/2008 to 08/2010
Medical Assistant Yakima Valley Farm Workers Clinic Portland, OR,
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
  • Obtained client medical history, including medication information, symptoms and allergies
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
  • Maintained detailed records of test results by entering data and patient information into computer
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
  • Explained procedures to patients to reduce anxieties and increase patient cooperation
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
  • Sanitized, restocked and organized exam rooms and medical equipment
  • Called and faxed pharmacies to submit prescriptions and refills
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
  • Tested and recorded blood glucose levels
  • Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs
  • Directed patients to examining rooms and coordinated transportation assistance as necessary
  • Obtained all prescribed laboratory testing
  • Welcomed patients and inquired about wellbeing since last treatment
  • Measured patient pulse oximetry
Education
Expected in
: NURSING
Eastern Oklahoma State College - Wilburton, OK
GPA:
Expected in 02/1991
GED:
SAPULPA VOTECH - Sapulpa, OK,
GPA:
Expected in
: MEDICAL ASSISTING
Central Technology Center - Sapulpa - Sapulpa, OK
GPA:

President of my Medical Assisting class

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Resume Overview

School Attended

  • Eastern Oklahoma State College
  • SAPULPA VOTECH
  • Central Technology Center - Sapulpa

Job Titles Held:

  • Chiropractic Assistant
  • Clinic Supervisor
  • Podiatric Medical Assistant
  • Medical Assistant

Degrees

  • GED

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