Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Detail-oriented and knowledgeable Chiropractic Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational English and Spanish abilities. Focused Translator with highly developed understanding of Latin language and culture. Skilled in quickly and accurately translating written documents and in person conversation's. Knowledgeable and dedicated customer service professional with extensive experience in the industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

  • Medical billing
  • Scheduling
  • Patient Care
  • HIPAA Compliance
  • Insurance Knowledge
  • Appointment Setting
  • Patient Information Collection
  • Stress Management
  • Patient Contact
  • Medical Coding
  • Electrical Stimulation
  • Appointment Scheduling
  • EMR / EHR
  • Payment collection
  • Medical office administration
  • Patient Scheduling
  • Medical Records Management
  • Document review
  • Fluent in English and Spanish
  • Critical thinking
  • Planning and Coordination
  • Teambuilding
  • Good listening skills
  • Customer service
  • Computer skills
  • Platinum software proficiency
Work History
08/2020 to Current Chiropractic Assistant Path Medical | Lakeland, FL,
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Prepared and administered medications to alleviate patient symptoms.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Inputted patient data into office's computer system using Platinum and checked all information for accuracy.
  • Gathered forms, copied insurance cards to collect patient information for billing and insurance filing.
  • Documented vital signs and health history for every new patient or updated vitals for current patients.
  • Performed variety of therapies on patients, including electric muscle stimulation.
  • Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
  • Scheduled patient appointments for busy chiropractic practice.
  • Translated documents in English and Spanish.
  • Provided verbal summaries of non-English documents for immediate use.
  • Maintained knowledge of developments in Spanish language to effectively update existing translations to meet contemporary trends in communication.
  • Maintained message content, tone and emotion as closely as possible.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered 20 incoming calls daily to resolve cancellations and billing issues and schedule appointments.
  • Kept records in Platinum to maintain data by entering and updating information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
10/2019 to 02/2020 Crew Manager White Castle | Indianapolis, IN,
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Completed schedules, shift reports and other business documentation.
  • Communicated repair needs to maintenance staff.
  • Worked with front desk to respond promptly to all guest requests.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Coordinated hotel-wide laundry workflow to fulfill guest laundry requests in under 9 hours.
  • Translated documents in English and Spanish
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Maintained message content, tone and emotion as closely as possible.
06/2018 to 09/2019 Cashier St. Jude Children's Research Hospital | Memphis, TN,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Assisted customers by answering questions and fulfilling requests.
  • Assisted customers with special services, account updates and promotional options.
11/2017 to 06/2018 Hostess Grand Beach Hotel | Miami, FL,
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Conducted dining room and server checks to assess readiness for expected customer loads.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Expected in 05/2019 High School Diploma | Summit High School, Frisco, CO GPA:
  • Coursework in French and Choir
  • Professional development completed in Criminal Justice
  • Member of Medical Health
  • CPR Certified

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Resume Overview

School Attended

  • Summit High School

Job Titles Held:

  • Chiropractic Assistant
  • Crew Manager
  • Cashier
  • Hostess


  • High School Diploma

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