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Certified Team Educator /Cashier Resume Example

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CERTIFIED TEAM EDUCATOR /CASHIER
Professional Summary

Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with a charismatic style and insightful approach. Pursuing new professional opportunities with room for advancement.

Work History
Wholefoods Market- Certified Team Educator /Cashier
Palm Beach Gardens, FL01/2015 - Current
  • Collaborated closely with upper management to drive strategy through development and implementation of new processes.
  • Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
  • Prepared training materials and facilitated training for new hires in the classroom setting.
  • Administered jumpstarts on new processes improvements to existing team members, and leadership.
  • Conducted coaching and feedback to team members Operated cash register for cash, and credit card transactions with 100% accuracy.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Educated customers on promotions to enhance sales.
  • Maintained organized and orderly front end and removed carts, baskets and debris.
MD Now Urgent Care Centers- Back Office Lead Medical Assistant
West Palm Beach, FL03/2010 - 02/2013
  • Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
  • Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Help physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections or removing sutures, change dressings on wounds.
  • Prepare and administer medications as directed by a physician.
  • Clean and sterilize instruments and dispose of contaminated supplies. Authorize drug refills and provide prescription information to pharmacies.
  • Contact patient with laboratory results.
  • Contact medical facilities or departments to schedule patients for tests or admission. Explain treatment procedures, medications, diets and physicians' instructions to patients.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height. Administer I.V fluids, medication dispense, Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing. Record patients' medical history, vital statistics and information such as test results in medical records.
  • Perform routine laboratory tests and sample analyses.
  • Assign duties to other Medical Assistant, supervised 3-4 MA's on the weekend and after departure of clinical supervisor on weekdays.
  • Documented patient information in EMR and prepared paperwork for Lab, pharmacies , etc..
  • Oriented and trained new staff on proper procedures and policies.
Family Medical Associates- Medical Assistant
West Palm Beach, FL02/2013 - 08/2013
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrativepersonnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained all prescribed laboratory testing.
  • Assisted physicians in follow-through of care.
  • Prepared initial patient charts for admission.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected histories, vitals and current complaints via patient interviews.
Skills
  • Employee training
  • Amazon Prime Shopper
  • Organization
  • Team building
  • Ability to lift 50 lbs repeatedly and stand for 80% of shift
  • Follows process and standard work for both production and safety
  • Effective troubleshooting and problem solving skills
  • Cash Office specialist
  • Self Checkout Attendant
  • Problem resolution
  • Microsoft word and Excel
  • A positive, can-do approach to work
  • Effective communication skills, both written and oral
  • Coaching and leadership
Education
Forest Hill High School West Palm Beach, FL2006High School Diploma
Florida Career College West Palm Beach2009Medical Assistant : Healthcare
Academy For Practical Nursing And Health OccupationsWest Palm Beach, FLOn Hold : License Practical Nurse
Certifications

Certified Team Educator

Culture Champion

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Resume Overview

Companies Worked For:

  • Wholefoods Market
  • MD Now Urgent Care Centers
  • Family Medical Associates

School Attended

  • Forest Hill High School
  • Florida Career College
  • Academy For Practical Nursing And Health Occupations

Job Titles Held:

  • Certified Team Educator /Cashier
  • Back Office Lead Medical Assistant
  • Medical Assistant

Degrees

  • High School Diploma
    Medical Assistant : Healthcare
    On Hold : License Practical Nurse

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