Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Problem resolution
  • Supervision
  • Communications
  • Social skills
  • Process improvement
Experience
08/2012 to Current Certified Massage Therapist Soothe | Hollywood, FL,
  • Basic bookkeeping needs such as filing and maintaining clients' records.
  • Gave clients individualized suggestions for stretching, strengthening, postural and relaxation techniques.
  • Collected detailed client information to create individualized plans to relieve pain, improve circulation, rehabilitate injuries and increase relaxation.
  • Increased sales by providing exceptional service and maintaining positive and energetic attitude.
  • Performed variety of therapeutic massages, including pregnancy, sports, deep tissue, INIT Therapy and Swedish.
  • Discussed body treatment needs and expectations with clients to maintain 100% customer satisfaction.
  • Communicated with clients to learn about physical condition and symptoms.
  • Addressed injuries, trauma and stress using myofascial release.
  • Examined clients to identify imbalances and sources of painful or tense areas.
  • Applied massage on soft body tissue to relieve discomfort and facilitate healing in injuries.
  • Maintained patient records, tracking rehabilitation goals and progress.
  • Handled monies in cash and credit card payments daily with 100% accuracy.
  • Employed trigger point therapy to relieve specified areas of pain or dysfunction.
  • Instructed patients in proper use of therapeutic exercise techniques and devices.
  • Coordinated with doctors and chiropractors to execute physical therapy treatment plans.
  • Analyzed client's medical histories to identify potential root causes of ailments.
  • Developed treatment plans, taking into consideration clients' rehabilitation goals, preferred treatment methods and appointment frequency.
  • Maintained clean, safe and well-organized work environment.
  • Referred clients in need of specialized care to healthcare professionals.
03/2010 to 07/2012 Administrative Assistant Emerson Electric Co. | Shakopee, MN,
  • Directed customer communication to appropriate department personnel and provided information to resolve inquiries and bolster customer satisfaction.
  • Processed financial documents including contracts, expense reports and invoices.
  • Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
  • Managed building access and supplied key cards to employees and visitors.
  • Assisted with administrative tasks, including filing, and answering phones.
  • Tracked and submitted employee time sheets to accounting department for payroll processing.
09/2009 to 02/2010 Hull Technician Engineer Designer Paws Salon | Upper Arlington, OH,
  • Adapted to military lifestyle, environment, and standards.
  • Cleaning/organizing work area.
  • Leadership abilities, received orders and directed orders to 100+ persons.
  • Learned in a fast paced environment.
  • Standing watch/guard on post.
  • Trained in First Aid/CPR/Triage,
  • Trained in Firefighting/Flooding/Stopping leaking pipes.
  • Trained in General Quarters (Emergency situation/Attack)
  • Trained in OSHA standards and safety regulations.
  • Trained in proper donning of P.P.E.
  • Trained and practiced lock out/tag out procedures.
  • Follow all company policies on conduct, job requirements, and safety.
  • Training on pipe layout/blueprints.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
05/2001 to 10/2009 Shop Assistant Michigan Welding | City, STATE,
  • Operating computer software and programs.
  • Operating office equipment.
  • Telephone reception.
  • Scheduling appointments/hours of operation.
  • Cleaning/organizing.
  • Filing important documents.
  • Delivering and receiving parts/tools.
  • Starting and shutting off equipment properly.
  • Sanding.
  • Cutting.
  • Grinding.
  • Drilling.
  • Measuring.
  • Assisting with tools/parts needed.
  • Coordinated paperwork to facilitate smooth and efficient operation.
  • Entered all data.
  • Greeted all guests with positive demeanor and asked open-ended questions to determine requirements.
  • Listened to customer needs, identified solutions and passed on messages.
  • Managed phone calls from clients during owner/operators absences and delivered informative answers to questions.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Interacted with supervisor and various experts to address escalated issues.
  • Assisted with all aspects of operations for organization, providing direct support to employees and customers.
Education and Training
Expected in | General Studies Park University, Kansas City, MO GPA:
Expected in | General Studies Jackson College, Jackson, MI GPA:
Expected in 09/2008 Certification in Therapeutic Massage | Therapeutic Massage Flint School of Therapeutic Massage, Flint MI, GPA:
Expected in 05/2006 High School Diploma | Columbia Central High School , Clark Lake MI, GPA:
Expected in 05/2005 Automotive Mechanic Certification (First Year) | Automotive Mechanics Jackson Area Career Center, Jackson, MI, GPA:

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Resume Overview

School Attended

  • Park University
  • Jackson College
  • Flint School of Therapeutic Massage
  • Columbia Central High School
  • Jackson Area Career Center

Job Titles Held:

  • Certified Massage Therapist
  • Administrative Assistant
  • Hull Technician Engineer
  • Shop Assistant

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • Certification in Therapeutic Massage
  • High School Diploma
  • Automotive Mechanic Certification (First Year)

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