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Central Sterile Technician Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • BioHazards
  • Supervisor
  • Customer Service
  • Warehouse/Factory
  • CNA
  • Elementary ED/School
  • Sterilization procedures
  • Computer
  • MS Office
  • Google Drive
  • Spreadsheets
  • Presentations
  • Decontaminating
  • Managing materials
  • Completing diagnostic tests
  • Electronic Charting
  • Patient confidentiality
  • Safety protocols expertise
  • Infection control
  • Biohazardous waste disposal
Work History
Cleaning Assistant, 04/2021 to Current
Hca Margate, FL,
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Met established regulatory and organizational guidelines mandating cleanliness.
  • Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Ordered new cleaning supplies for upcoming jobs.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
Central Sterile Technician, 04/2017 to 04/2021
Frito-Lay/Adecco Staffing City, STATE,
  • Answered phone calls and managed clerical requests from the OR/all levels of the hospital for needed instruments, reports and questions.
  • Anticipated surgeons needs and handed instruments and supplies to surgeons and nurses before and during procedures.
  • Ordered and restocked supplies for decontamination and surgical areas.
  • Prepared instruments for sterilization and performed decontamination procedures.
  • Resolved problems, improved operations and provided exceptional service.
  • Used coordination and planning skills to achieve results according to schedule.
  • Prepared clinic instruments to customer locations within specific timeframes.
  • Identified issues, analyzed information and provided solutions to problems.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Created safe operating environments for invasive and non-invasive procedures.
  • Collected, prepared, and disposed of medical specimens.
  • Wrapped trays, instrument packs and sets.
  • Recorded biologicals and test results.
  • Picked instruments and supplies for surgeries.
  • Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
Temp Worker, 04/2014 to 03/2017
Adecco Staffing City, STATE,
  • Worked for National Vitamin Company and Frito-Lay
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
  • Conducted quality inspections of finished products and made minor repairs to meet project expectations.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Offered exceptional customer service to all guests.
  • Adhered to company policies, safety procedures and performance standards.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Performed general housekeeping and cleaning tasks.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Enhanced production of Product or Service to exceed goals.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Restocked items on shelves and bins to keep inventory available.
Cafeteria Monitor/Crossing Guard, 01/2014 to 04/2014
National Vitamin Company/Adecco Staffing City, STATE,
  • Monitored cafeteria, playground, and was in charge of crossing guard duties 4 hours a day Mon-Fri.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Instructed children in proper ways to safely cross streets, including using crosswalk and watching traffic lights.
  • Discouraged children from behaving unsafely near traffic to reduce injuries and accidents.
  • Used signs, hand signals and flags to control car and foot traffic conditions.
  • Directed traffic to stop so pedestrians could walk across street.
  • Developed key relationships with both adults and children through effective communication and purposeful engagement.
  • Helped assist teachers as needed monitoring children on playground and filling out paperwork and incident reports as needed on a daily basis.
Education
High School Diploma: , Expected in
to
Zion Academy of America - Edmonds, WA,
GPA:
  • Graduated with 3.7 GPA
No Degree: Associate of Applied Science , Expected in
to
Central Arizona College - Coolidge, AZ,
GPA:
Certifications
  • CNA - Certified Nurse Assistant
  • BLS- Basic Life Support/AMERICAN HEART ASSOCIATION
Over 10 years of customer service experience

I have been working in the field of customer service and production ever since I can remember as well as working in the healthcare field for 4 years at the Hospital, as a Sterile Processing Technician, I quickly got promoted for Lead nights, as well as in charge of the front and back office, also volunteered when requested by the OR, as a CNA, I had obtained my certification through the Hospital’s CNA program as well as my BLS, at the time.

Throughout the years, I also have numerous volunteer work for the nursing homes.

I truly enjoy the satisfaction of helping customers and delivering a outstanding performance.

Additional Information

10 + years of customer service and computer skills, I have also recently attended school for L&H Insurance.

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Resume Overview

School Attended
  • Zion Academy of America
  • Central Arizona College
Job Titles Held:
  • Cleaning Assistant
  • Central Sterile Technician
  • Temp Worker
  • Cafeteria Monitor/Crossing Guard
Degrees
  • High School Diploma
  • No Degree

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