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Cashierdonation Processor Retail Associate Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering 5 years of experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Focused associate with strong understanding of retail operations. Offering 20+ years of experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Dedicated experienced Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing 20+ years of experience and deep knowledge of boutique-type products. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Skills
  • Stocking and Replenishing
  • POS Systems
  • Point of Sale Knowledge
  • Liquor Law Compliance
  • Drawer Management
  • Cash Drawer Management
  • Bagging and Packaging
  • Merchandise Restocking
  • Product and Service Sales
  • Cash Register Operation
  • ID Verification
  • Refund Handling
  • Maintaining Store Appearance
  • Product Restocking
  • Retail Merchandising
  • Currency Sorting
  • Cleaning
  • Sales
  • Inventory Control
  • Guest Services
  • Customer Complaint Resolution
  • Product Sales
  • Packaging
Education
Apollo Career Center Lima, OH Expected in 06/2005 : Office Technology - GPA :
Upper Scioto Valley High School Mc Guffey, OH Expected in 05/1979 High School Diploma : - GPA :
Work History
Goodwill/Easter Seals - Cashier,donation Processor, Retail Associate
City, STATE, 06/2015 - Current
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Counted cash in register drawer at beginning and end of shift.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Logged reports, expenses, receipts and sales documents into digital database with Counterpoint.
Walmart - Cashier, CSM, Service Desk, Money Center
City, STATE, 08/2004 - 11/2009
  • Introduced higher standards for customer service and increased efficiency by streamlining operations.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed various money center services to customers.
  • Improved customer service initiatives by streamlining sales and order management processes.
  • Served needs of more than 3 customers in busy crowded environment.
  • Exceeded team goals and collaborated with staff members to implement customer service initiatives.
  • Loaded customer credit cards and signed up new customers for card programs.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Collaborated with store management to improve customer service processes and support structures company-wide.
  • Answered department phone calls.
  • Resolved common user concerns by utilizing preset issue resolution scripts.
  • Helped over 50 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Assisted customers by answering questions and fulfilling requests.
Kmart - Jewelry/Cosmetics Department Manager
City, STATE, 08/1998 - 04/2004
  • Managed team of 5 associates in cosmetics department to achieve and maintain highest standards of customer service.
  • Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales.
  • Maintained accurate inventory and sales records for department with average of 30 transactions per day.
  • Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
  • Protected store assets and inventory via loss prevention procedures.
  • Delivered product demonstrations and sample applications, raising exposure of key brands.
  • Applied merchandising and housekeeping procedures, adhering to corporate and brand standards.
  • Returned change and currency and processed debit and credit card payments with 100% accuracy rate.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Assisted customers by answering questions and fulfilling requests.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Submitted reports to senior management to aid in business decision-making and planning.

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Resume Overview

School Attended
  • Apollo Career Center
  • Upper Scioto Valley High School
Job Titles Held:
  • Cashier,donation Processor, Retail Associate
  • Cashier, CSM, Service Desk, Money Center
  • Jewelry/Cosmetics Department Manager
Degrees
  • High School Diploma

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