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cashier training to be assistant manager resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Business-minded professional tackling any job task with gusto and precision. Determined workerndelivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Skills
  • Customer Service
  • Issue Resolution
  • Retail Operations
  • Attention to Detail
  • Time Management
  • Verbal and Written Communication
  • Staff Training
  • Storage and Supply Management
  • Organization and Prioritization
  • Problem-Solving
  • Order Checking
  • Conflict Resolution
  • Materials Requisition
  • Pattern Recognition
  • Documentation Skills
  • Materials Handling
  • Customer Retention Strategies
  • Data Entry
  • De-escalation Techniques
  • Calm and Professional Under Pressure
  • Workflow Coordination
  • Team Player
  • Order Accuracy and Delivery
  • Regulatory Compliance
Experience
11/2021 to 09/2022
Cashier / Training to Be Assistant Manager Holiday Retirement Redding, CA,
  • Provides a positive customer experience with fair, friendly, and courteous service.
  • Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.
  • Resolves customer issues and answers questions.
  • Bags purchases if needed.
  • Processes return transactions.
  • Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.
  • Enters price changes by referring to price sheets and special sale bulletins.
  • Discounts purchases by redeeming coupons.
  • Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.
  • Balances cash drawer by counting cash at beginning and end of work shift.
  • Provides pricing information by answering questions.
  • Maintains checkout operations by following policies and procedures and reporting needed changes.
  • Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
  • Contributes to team effort by accomplishing related results as needed.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Built and maintained working relationships with peers and upper management.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Performed merchandising and signage updates during weekly and seasonal promotional changes.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Reconciled registers to prepare daily bank deposits.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Increased likelihood of repeat business by building friendly relationships with customers.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
01/2020 to 01/2022
Waitress Medline Industries, Inc. Riverside, CA,
  • Provide excellent customer services.
  • Greet customers and present menus. Make suggestions based on their preferences.
  • Take and serve food/drinks order. Up-sell when appropriate.
  • Arrange table settings. Keep tables clean and tidy at all times.
  • Deliver checks and collect payments.
  • Cooperate and communicate with all serving and kitchen staff. Adhere to all relevant health department rules/regulations and all customer service guidelines
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Served food and beverages to patrons and confirmed complete orders.
  • Stocked service areas with supplies during slow periods.
  • Prepared checks, itemizing total meal costs and taxes.
  • Filled condiments and napkin containers during slack periods.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
07/2017 to 12/2018
Assembly Line Worker Clubcorp Club Operations, Inc. Trophy Club, TX,
  • Produces components by assembling parts and subassemblies.
  • Positions or aligns components and parts, manually.
  • Cleans and maintains work area and equipment, including tools.
  • Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
  • Maintains inventory by checking stock to determine supply levels, placing.
  • Conserves resources by using equipment and supplies as needed to accomplish job results. Documents actions by completing production and quality forms.
  • Placed products in equipment or on work surfaces for further processing, inspecting or wrapping.
  • Used established assembly instructions to complete jobs.
  • Completed component assembly with minimal supervision to meet deadlines.
  • Inspected and tested final products to verify conformance to established tolerances.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Completed accurate assembly work by positioning and aligning components.
  • Recognized defective material and reported issues to management.
  • Removed physical refuse and debris and organized tools to maintain safe work environment.
08/2014 to 05/2017
Hostess Bob Evans Restaurant City, STATE,
  • Welcome guests in a warm and friendly manner.
  • Ascertains their dining/lodging needs. Seats guests and manage the seating chart.
  • Monitor restaurant activity to determine seating and dining flow.
  • Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
  • Performs opening and closing duties, as needed. Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
  • Helps fellow team members and other departments wherever necessary to maintain positive working relationships
  • Answered phones promptly to record and confirm reservations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Education and Training
Expected in 05/2017
High School Diploma:
Upper Sandusky High School - Upper Sandusky, OH
GPA:

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Resume Overview

School Attended

  • Upper Sandusky High School

Job Titles Held:

  • Cashier / Training to Be Assistant Manager
  • Waitress
  • Assembly Line Worker
  • Hostess

Degrees

  • High School Diploma

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