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cashier team lead resume example with 1+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Motivated professional with successful background in [Industry] offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.

Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.

Diligent [Job Title] with excellent multitasking, organizational, and time management abilities combined with expertise in promoting items and completing customer sales. Adept at suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with [Area of expertise] and able to adapt easily to new processes and procedures.

Successful Processing Clerk with [Number] years of [Industry] experience. Talented at prioritizing while accomplishing multiple tasks to provide quality customer service. Responsible with focus on maintaining privacy of confidential information.

Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.

Skills
  • Merchandise stocking
  • Loss prevention
  • Store opening and closing
  • Accurate money handling
  • Payment processing
  • Employee engagement and motivation
  • Hard-working
Experience
Cashier Team Lead, 03/2020 to Current
Northern Tool + EquipmentTulsa, OK,
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Scanned, priced and bagged customer groceries efficiently and accurately to deliver excellent customer service.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Collaborated with senior management to optimize teams with department transfers and promotions for skilled workers.
  • Accepted merchandise returns.
  • Managed efficient employee scheduling by factoring in forecasted customer levels and labor cost controls.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Greeted customers promptly and responded to questions.
  • Built and maintained productive relationships with employees.
  • Inspected checkout areas every [Timeframe] and directed team members in cleaning, trash removal and other actions to restore professional appearances.
  • Supervised more than [Number] cashiers and associates to maximize performance, efficiency and service levels.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Maintained work area in clean and neat manner.
  • Prepared special orders for shipment.
  • Worked closely with front-end staff to assist customers.
Customer Service Manager, 12/2019 to Current
Emerald ExpositionsAlpharetta, GA,
  • Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Answered customer requests with friendly, knowledgeable service and support.
Stocker, 11/2019 to Current
Hy-VeeOakdale, MN,
  • Followed proper stock rotation procedures to minimize obsolescence and removed any out of date items from sales floor.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Removed debris from aisles to avoid blocking customers or adding any safety concerns.
  • Assisted customers by locating items and moving heavy purchases to vehicles.
  • Organized stockroom by keeping products in correct locations, helping to maintain accurate inventory counts and free-flowing aisleways.
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
  • Properly disposed of debris and box packaging.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Stocked and rotated products, supplies and paper goods.
  • Blocked and faced all products on shelves and displays to meet company policies.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Checked shelves to determine adequate stock levels.
  • Managed vendor relationships to support supply chain and maintain product quality.
Education and Training
: Wildlife Biology, Expected in
Western New Mexico University - Silver City, NM
GPA:

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Resume Overview

School Attended

  • Western New Mexico University

Job Titles Held:

  • Cashier Team Lead
  • Customer Service Manager
  • Stocker

Degrees

  • Some College (No Degree)

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