cashier team lead resume example with 6+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments.
Optimistic, creative, and hardworking looking to join passionate team at exciting, charming and unique store. Expert at helping customers find items, discover new products and enjoy positive overall store experience.
Experienced Cashier with background in customer service, food and retail. Detail-oriented, friendly and hardworking.
Background in cash handling, check out, stocking and bagging.
Consistently prompt and willing to work a flexible schedule.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Skills
Retail sales
Goal-oriented
Strong work ethic
Excellent communication skills
Cash register familiarity
Active listening skills
Customer Service
Skilled problem solver
Friendly demeanor
People-oriented
Staff Training and Development
Detail-oriented
Sales experience
Policies and Procedures
Problem-Solving
Reliable and Responsible
Cash Register Operations
Payment Processing
Detail-Oriented
Honest and Dependable
Flexible Schedule
Store Opening and Closing
New Hire Training
Team Leadership
Positive Attitude
Cash Handling
POS System Operation
Teamwork and Collaboration
Stocking and Replenishing
Multitasking and Organization
Experience
Cashier Team Lead, 06/2019 to 02/2022 Otg – Saint Paul, MN,
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Processed payments promptly for customers to exceed productivity standards.
Scanned, priced and bagged customer groceries quickly to keep lines moving.
Rotated and merchandised products at point-of-sale to improve impulse buy rate.
Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Answered customer questions and provided store information.
Helped customers find specific products, answered questions and offered product advice.
Trained new team members in cash register operation, stock procedures and customer services.
Learned roles of other departments to provide coverage and keep store operational.
Handled employee problems in absence of general manager.
Collaborated with upper management to improve productivity of operations.
Delegated work to staff, setting priorities and goals.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Coached staff on strategies to enhance performance and improve customer relations.
Operated cash register to receive payments and issue change with high degree of accuracy.
Maintained work area and kept cash drawer organized.
Cashier Sales Associate, 11/2017 to 02/2019 7-Eleven, Inc. – Haltom City, TX,
Interacted with customers and resolved customer complaints in a friendly, service-oriented manner.
Built relationships with customers to increase likelihood of repeat business.
Welcomed customers into the store and helped them locate items.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Contacted other store locations to determine merchandise availability.
Answered customer telephone calls promptly and in an appropriate manner.
Mentored new sales associates to contribute to the store’s positive culture.
Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Cashier, 10/2014 to 08/2017 Twice Daily – Thompson's Station, TN,
Swept, wrapped silverware and performed other tasks to help the dining room operate in an efficient manner.
Maintained high standards of cleanliness and sanitation.
Stocked and maintained cleanliness of stations.
Processed cash and credit payments rapidly and accurately.
Received multiple positive reviews acknowledging dedication to excellent customer service.
Education and Training
High School Diploma: , Expected in 2017 to Deerfield Beach High School - Deerfield Beach, FL GPA:
: Practical Nursing, Expected in to Gwinnett Institute - Orlando, FL, GPA:
: Nursing, Expected in to Valencia College - Orlando, FL GPA:
Languages
English:
Full Professional
Negotiated:
Creole:
Professional
Negotiated:
Accomplishments
Promoted to Manager On Duty due to being flexible and responsible.
Recognized as Employee of the Month for 2 years outstanding performance and team contributions.
Consistently maintained high customer satisfaction ratings.
Recognized by peers and management for going above and beyond normal job functions.
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