Cashier Team Lead resume example with 15+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Skills
Gift Wrapping
Customer Transactions
Fitting Room Oversight
Product Scanning
Cash Register Operations
Feedback Acceptance
Work Task Prioritization
Price Identification
Inventory Stocking
Cleaning and Sanitizing
Policies and Procedures
Pricing and Markdowns
Employee Training
Staff Supervision
Cooperative Attitude
Credits and Refunds
Product Location
Payment Processing
Customer Relations
Honest and Ethical
Problem Solving
Shipment Procedures
Cash Handling
Sweeping and Mopping
Call Response and Transfer
Merchandise Packaging
Reliable and Responsible
Complaint Resolution
Detail-Oriented
Transaction Balance Sheets
Weight and Measurement
Goal Setting and Achievement
Total Payment Calculation
Return and Exchange Processing
Social Perception
Active Listening
Basic Mathematics
Corporate Bill Payment
Reporting and Documentation
Creative Thinking
Team Collaboration
Check Cashing
Analytical Thinking
Ticket Sales
Bookkeeping Software
Coin and Currency Counting
Till Counting
Coupon Redemption
Checkout Station Oversight
Accounting Software
Account Invoicing
Service Minded
Point of Sale Software
Data Analysis
Adaptable and Flexible
Team Leadership
Work History
03/2019 to CurrentCashier Team LeadCargo Largo | Independence, MO,
Quickly and accurately counted drawers at start and end of each shift.
Monitored areas for security issues and safety hazards.
Helped customers complete purchases, locate items and join reward programs.
Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
Operated POS cash register and equipment to collect payments.
Displayed new stock and rotated existing products.
Trained team members on cash register operation and cash handling.
Restocked and organized merchandise in front lanes.
Controlled merchandise zoning and monitored compliance with merchandising guidelines.
Processed checks, cash and credit purchases or refunds.
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Reviewed and resolved differences between accounting information and cash drawer.
Increased customer loyalty and retention.
Educated employees on register use, merchandising and customer service.
Received and processed customer payments.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Assisted customers by answering questions and fulfilling requests.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Maintained stock within optimal levels to meet expected customer and sales levels.
Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
Checked identification for proof-of-age for alcohol and tobacco sales.
08/2017 to 03/2019Cashier AssistantWhole Foods | Upper St Clair, PA,
Cleaned and sanitized cashier workstation and scanning area.
Helped customers complete purchases, locate items and join reward programs.
Removed trash, swept and mopped floors for professional appearance.
Monitored self-checkout systems and provided assistance or intervention where required.
Answered questions about store policies and addressed customer concerns.
Trained new cashier team members in customer service and money handling processes.
Scanned store regularly for potential safety or operational issues and reported to management for resolutions.
Cleaned, swept, mopped and disinfected shop area to maintain customer safety and health.
Helped clients transport large or bulky items into vehicles.
Worked with other associates to support cashiers and management needs.
Increased access to inventory by supporting merchandise stocking and search efforts.
Retrieved items for customers and verified prices.
Operated cash register to record transactions accurately and efficiently.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked identification for proof-of-age for alcohol and tobacco sales.
Conducted inventory counts by adding each item in stock and documenting in [System].
Performed cash, card and check transactions to complete customer purchases.
08/2016 to 08/2017Cleaning Crew MemberCracker Barrel Old Country Stores | Waycross, GA,
Responded immediately to calls from personnel to clean up spills and wet floors.
Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
Completed routine floor stripping, sealing and finishing.
Used cleaners and squeegees to clean windows, glass partitions and mirrors.
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
Supervised supplies in inventory and submitted reorder requests.
Maintained floor cleaning and waxing equipment.
Organized and used industrial cleaning products following strict safety procedures.
Delivered quality customer service to address urgent needs and cleaning requests.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Worked alongside other cleaners to complete jobs in corporate office buildings.
Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
Emptied trashcans and transported waste to collection areas.
Used time management and efficient cleaning methods to meet deadlines.
Worked on cleaning team to service hotels, offices and other commercial buildings.
Handled equipment, chemicals and materials properly and with caution.
Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
03/2006 to 03/2016CMACommon Spirit | University Place, WA,
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Reported changes in patient status regarding drug therapy.
Followed nutritional plans to prepare optimal meals.
Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Administered prescribed drugs to high-volume patient caseload.
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Increased medication and medical terminology knowledge through research and continuing education.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Administered medications to patients and remained vigilant for negative side effects.
Kept digital records of patient details, medications, billing and other activities.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
Expected in 06/1996Associate Degree in Medical Assisting | Medical AssistingHocking College, Nelsonville, OHGPA:
Expected in 05/1980High School Diploma | Wahama High School, Mason, WV, GPA:
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