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cashier team lead resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Personable Front End Cashier with years of experience processing customer payments through various point of sale systems. Quick and accurate while balancing cash drawer and reconciling credit machine printouts. Outstanding communication and customer engagement abilities.

Head Cashier offering years' experience in Knowledgeable about front and back-end operations, including financial administration, payroll and scheduling. Seeking leadership position with room for advancement.

Amiable skilled in creating constructive and cooperative working relationships within team setting. Solid leader successfully follows through with team goals and expectations.

Hardworking offering years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of POS system operations.

Multi-talented with years of experience stocking merchandise and ringing up customers. Skilled at receiving orders, moving products to shelves and completing customer transactions. Licensed to operate equipment.

Diligent with excellent multitasking, organizational and time management abilities combined with expertise in promoting items and completing customer sales. Adept at suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with and adapts easily to new processes and procedures.

Energetic Cashier with years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport.

Skills
  • Policy Enforcement
  • Online Order Picking
  • Detail-Oriented
  • Customer Transactions
  • Store Opening and Closing
  • Merchandise Packaging
  • Payment Processing
  • Price Identification
  • Customer Service
  • Cooperative Attitude
  • Cash Register Operations
  • Credits and Refunds
  • Reliable and Responsible
  • Honest and Dependable
  • Inventory Stocking
  • Pricing and Markdowns
  • New Hire Training
  • Heavy Lifting
  • Positive Attitude
  • Adaptability and Dependability
  • Team Leadership
  • Cleaning and Sanitizing
  • Sweeping and Mopping
  • Product Scanning
  • Cash Handling
  • Work Task Prioritization
  • Call Response and Transfer
Experience
Cashier Team Lead, 07/2020 - 04/2022
Otg Saint Paul, MN,
  • Answered customer questions, provided store information and directed customers to designated store areas.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Directed cleaning, trash removal and sanitation procedures to keep aisles and register area organized.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped customers find specific products, answered questions and offered product advice.
  • Helped with purchases, locating items and signing up for rewards programs.
Housekeeping Room Attendant, 06/2017 - 04/2020
Boyd Gaming, Inc. New Orleans, LA,
  • Organized supplies for use based on expected customer needs.
  • Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Used cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Furnished guests with clean linens and supplied rooms with toiletries.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
Customer Service Associate, 04/2014 - 04/2016
Exela Technologies Inc. Charlotte, NC,
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Education and Training
High School Diploma: , Expected in 06/2008
-
Broadway High School - Minneapolis, MN
GPA:
Status -

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Resume Overview

School Attended

  • Broadway High School

Job Titles Held:

  • Cashier Team Lead
  • Housekeeping Room Attendant
  • Customer Service Associate

Degrees

  • High School Diploma

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