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cashier team lead resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.

Skills
  • Rewards Tracking
  • Meeting Quotas
  • Team Contribution
  • Product Restocking
  • Money Handling
  • Advising and Coaching
  • Employee Scheduling
  • Shift End Procedures
  • POS Systems
  • Cash Register Systems
Education
Remington School of Cosmetology Baton Rouge, LA, Expected in 11/2010 Cosmetology Certification And License : Cosmetology - GPA :
Walker High School Walker, LA Expected in 05/1993 High School Diploma : - GPA :
Work History
Cargo Largo - Cashier Team Lead
Independence, MO, Denham Springs, LA 07/2021 - 08/2022
  • Trained team members on cash register operation and cash handling.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Communicated with customers and team members to solve problems.
  • Operated POS cash register and equipment to collect payments.
  • Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
  • Controlled merchandise zoning and monitored compliance with merchandising guidelines.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Educated employees on register use, merchandising and customer service.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Analyzed purchases for signs of fraud.
Tj Maxx Dept Store - Home Coordinator/Key Holder
City, STATE, Denham Springs, LA 11/2019 - 07/2021
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Issued receipts and processed refunds, credits or exchanges.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Completed store opening and closing procedures.
  • Trained and mentored new employees.
  • Received and counted money.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Opened inventory boxes and restocked shelves.
  • Accepted and processed customer returns.
  • Rotated stock according to dates and protocols.
  • Broke down boxes and disposed of trash.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Provided sales feedback to management to address concerns in sales reports.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Skills
  • Rewards Tracking
  • Meeting Quotas
  • Team Contribution
  • Product Restocking
  • Money Handling
  • Advising and Coaching
  • Employee Scheduling
  • Shift End Procedures
  • POS Systems
  • Cash Register Systems
Work History
Academy Sports And Outdoors - Cashier Team Lead
Denham Springs, LA 07/2021 - 08/2022
  • Trained team members on cash register operation and cash handling.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Communicated with customers and team members to solve problems.
  • Operated POS cash register and equipment to collect payments.
  • Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
  • Controlled merchandise zoning and monitored compliance with merchandising guidelines.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Educated employees on register use, merchandising and customer service.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Analyzed purchases for signs of fraud.
Tj Maxx Dept Store - Home Coordinator/Key Holder
Denham Springs, LA 11/2019 - 07/2021
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Issued receipts and processed refunds, credits or exchanges.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Completed store opening and closing procedures.
  • Trained and mentored new employees.
  • Received and counted money.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Opened inventory boxes and restocked shelves.
  • Accepted and processed customer returns.
  • Rotated stock according to dates and protocols.
  • Broke down boxes and disposed of trash.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Provided sales feedback to management to address concerns in sales reports.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

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Resume Overview

School Attended

  • Remington School of Cosmetology
  • Walker High School

Job Titles Held:

  • Cashier Team Lead
  • Home Coordinator/Key Holder

Degrees

  • Cosmetology Certification And License
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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