Cashier Team Lead Resume Example Company Name

CASHIER TEAM LEAD

Summary

Hardworking Head Cashier offering 10 years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of POS system operations.|

Skills

Hard-working
Able to lift 50> pounds
Accurate money handling
Punctuality

Effective customer upselling
Fluent in Spanish
Multi-tasker
High-energy attitude

Experience

Cashier Team Lead
July 2019 to March 2020Company Name － City, State

Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Cleaned and stocked front end areas, including register changing tapes and ribbons.
Complied with cash handling procedures to meet regional cashier variance policy.
Assisted with purchases, locating items and signing up for rewards programs.
Maintained work area in clean and neat manner.
Worked closely with front-end staff to assist customers.

Cashier
May 2015 to September 2015Company Name － City, State

Processed customer payments quickly and returned exact change and receipts.
Worked closely with front-end staff to assist customers.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Stored perishable food items in freezer or refrigerator to protect food from spoilage.
Organized ingredients and restocked supplies to prepare for busy periods.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Upheld food safety standards at all times.
Verified compliance with all sanitation and safety requirements.
Maintained order and cleanliness of work areas to conform with health codes.
Completed prepping, cleaning and other kitchen duties to support cooks.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
Washed, peeled, cut and measured recipe ingredients.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.

Pro Sales
February 2014 to January 2015Company Name － City, State

Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Cleaned and stocked front end areas, including register changing tapes and ribbons.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Learned roles of other departments to provide coverage and keep store operational.
Promoted specific item options to drive sales and achieve add-on purchases.
Worked closely with front-end staff to assist customers.
Helped customers find specific products, answered questions and offered advice.
Prepared special orders for shipment.
Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Counted and balanced cashier drawers.
Greeted customers promptly and responded to questions.

Shift Manager
March 2008 to January 2014Company Name － City, State

Positioned skilled staff in key areas throughout shift to optimIze department productivity.
Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
Managed schedules, accepted time off requests and found coverage for shifts.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Recruited, hired and trained new employees, including monitoring and review of individual performance.
Assessed, optimized and elevated operations to target current and expected demands.
Established and managed effective controls for labor and inventory costs.
Adhered to all company food, safety, quality and sanitation policies.
Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
Responded to customer concerns efficiently, accurately and with detailed information.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.

Education and Training

Some College (No Degree)Harold Washington － City

High School Diploma : May 2007Links Community High － City

Resume Overview

School Attended

Harold Washington
Links Community High

Job Titles Held:

Cashier Team Lead
Cashier
Pro Sales
Shift Manager

Degrees

Some College (No Degree)
High School Diploma : May 2007

Cashier Team Lead Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes