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Cashier Team Lead Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.

Amiable [Job Title] skilled in creating constructive and cooperative working relationships within a team setting. Solid leader able to successfully follow through with team goals and expectations.

Hardworking Head Cashier offering [Number] years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of POS system operations.

Skills
  • Loss prevention
  • Merchandise stocking
  • Store opening and closing
  • Equipment troubleshooting
Education and Training
Germantown High School Philadelphila, PA Expected in 06/1997 High School Diploma : - GPA :
Experience
Northern Tool + Equipment - Cashier Team Lead
Faribault, MN, 01/2010 - 03/2020
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
  • Supervised more than [Number] cashiers and associates to maximize performance, efficiency and service levels.
  • Helped customers find specific products, answered questions and offered product advice.
  • Maintained work area in clean and neat manner.
  • Built and maintained productive relationships with employees.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Greeted customers promptly and responded to questions.
  • Managed cashier shifts and breaks.
  • Inspected checkout areas every [Timeframe] and directed team members in cleaning, trash removal and other actions to restore professional appearances.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Helped customers find store locations and complete purchases.
  • Prepared special orders for shipment.
  • Counted and balanced cashier drawers.
  • Trained new team members in cash register operation, stock procedures and customer service.
Wyndham Worldwide - Prep Cook
Jacksonville, FL, 09/2008 - 06/2016
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Adhered to all regulatory standards regarding safe and sanitary food prep.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Helped train and develop new talent.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
  • Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
Ross Stores Inc. - Cashier/Stocking Clerk
City, STATE, 07/2004 - 12/2006
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Operated cash register, collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Received payments for [Product or Service] and issued receipts.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Updated signage to reflect new pricing or temporary promotional strategies to increase sales.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Wendys - Cashier/Stocking Crew Member
City, STATE, 01/1997 - 07/2004
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Updated signage to reflect new pricing or temporary promotional strategies to increase sales.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.

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Resume Overview

School Attended
  • Germantown High School
Job Titles Held:
  • Cashier Team Lead
  • Prep Cook
  • Cashier/Stocking Clerk
  • Cashier/Stocking Crew Member
Degrees
  • High School Diploma